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You Need Service Or Assistance
We suggest you follow
these five steps:
2. If you need assistance’...
Call Whirlpool COOL-LINE”’ service
assistance telephone number. Dial free
from anywhere in the U.S.:
hfore callirq for assistance..
l-800-253-1301
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
*wr washer does not fill:
Is the power supply cord plugged into a live
circuit with the proper voltage?
Are both water faucets open?
Have you checked your home’s main fuses or
circuit breaker box?
Are the water supply hoses kinked?
Is theTimer Control Knob set and pulled out?
If your washer does not spin:
Is the lid closed?
Is the power supply cord plugged into a live
circuit with the proper voltage?
Have you checked your home’s main fuses or
circuit-breaker box’?
If your washer stops during a cycle:
Remember, the washer pauses briefly at
different times in each cycle. These pauses
are normal.
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
3. If you need service*...
Whirlpool has a nationwide
network of franchised
TECH-CARE” Service com-
panies. TECH-CARE serv-
ice technicians are trained to
fulfill the product warranty and provide after-
warranty service, anywhere in the United
States. To locate TECH-CARE service in your
area, call our COOL-LINE service assistance
telephone number (see Step 2) or look in your
telephone directory Yellow Pages under:
APPLIANCES - HOUSEHOLD -
ELECTRICAL APPLIANCES -
MAJOR - SERVICE 8 REPAIR
MAJOR - REPAIRING & PARTS
OR
WASHING MACHINES, DRYERS
& IRONERS - SERVICING
If your washer fills and drains without
running:
Make sure that the Timer Control Knob is
pointing to START or *.
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE
SERVICE COMPANIES
XYZSERVICECO
123MAPLE
999-9999
Make sure the drain hose is higher than
the water level in the washer. If it isn’t:
The washer may seem to be draining during
wash and rinse cycles.
Water can siphon out. (See Installation
Instructions.)