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If You Need Service Or Assistance
We suggest you follow
these steps:
1. Before calling for assistance...
Performance problems often result from
little things you can find and fix yourself
without tools of any kind.
If your washer does not fill:
l
Is the power supply cord plugged into
a live circuit with the proper voltage?
9 Are both water faucets open?
l
Have you checked your home’s main
fuses or circuit breaker box?
l
Are the water supply hoses kinked?
l
Is the Cycle Control Knob set and
pulled out?
If your washer does not spin:
l
Is the lid closed?
9 Is the power supply cord plugged into
a live circuit with the proper voltage?
l
Have you checked your home’s main
fuses or circuit breaker box?
If your washer stops during a cycle:
l
Remember, the washer pauses briefly
at different times in each cycle. These
pauses are normal.
If your washer fills and drains
without running:
l
Make sure that the Cycle Control
Knob is pointing to a number in the
cycle.
Make sure the drain hose is higher
than the water level in the washer.
If it isn’t:
l
The washer may seem to be draining
during wash and rinse cycles,
l
Water can siphon out.
(See Installation Instructions.)
2. If you need assistance*...
Call Whirlpool COOL-LINEa service
assistance telephone number. Dial
free from anywhere in the U.S.:
1-800-253-l 301
and talk with one of our trained consult-
ants. The consultant can instruct you in
how to obtain satisfactory operation
from your appliance or, if service is nec-
essary, recommend a qualified service
company in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, MI 49022
Please include a daytime phone num-
ber in your correspondence.
3. If you need service*...
-2
Whirlpool has a
nationwide network
whi$l 01~ of authorized
SERVICE WhirlpoolSM service
companies.
Whirlpool service technicians are
trained to fulfill the product warranty
and provide after-warranty service, any-
where in the United States. To locate
the authorized Whirlpool service com-
pany in your area, call our COOL-LINE*
service assistance telephone number
(see Step 2) or look in your telephone
directory Yellow Pages under:
SEXI ,CE CO,,PANIES
XYZ SER”lCE co
123 Maple 999-9999