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1. Before calling for
assistance.. .
Performance problems often result
from little things you can find and fix
yourself without tools of any kind.
If your washer does not fill:
l
Is the power supply cord plugged
into a live circuit with the proper
voltage?
l
Are both water faucets open?
l
Have you checked your home’s
main fuses or circuit breaker box?
l
Are the water supply hoses kinked?
l
Is the Cycle Control Knob set and
pulled out?
If your washer does not spin:
l
Is the lid closed?
l
Is the power supply cord plugged
into a live circuit with the proper
voltage?
l
Have you checked your home’s
main fuses or circuit breaker box?
If your washer stops during a cycle:
l
Remember, the washer pauses
briefly at different times in each cy-
cle. These pauses are normal.
If your washer fills and drains with-
out running:
l
Make sure that the Cycle Control
Knob is pointing to a number in the
cycie.
Make sure the drain hose is higher
than the water level in the washer. If
it isn’t...
l
The washer may seem to be drain-
ing during wash and rinse cycles.
l
Water can siphon out. (See “Installa-
tion Instructions:‘)
2.
If you need
assistance*. . .
Call Whirlpool COOL-LINE’ serv-
ice assistance telephone number.
Dial free from:
Continental U.S. . (800) 253-1301
Michigan . . . . . . . . (800) 632-2243
Alaska & Hawaii (800) 253-1121
and talk with one of our trained Con-
sultants. The Consultant can instruct
you in how to obtain satisfactory oper-
If you need service or assistance, we suggest
you follow these four steps:
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.
3.
If you need service*...
a //T a ““,i;‘?,“,“c,y~g
Whid
01 -
LA+
network of fran-
chised TECH-CARE ’
7~CK-CAR~ Service Compa-
FRANCHISEDSERVICE 1 nies, TECH-CARE
service technicians are trained to
fulfill the product warranty and pro-
vide after-warranty service, any-
where in the United States. To locate
TECH-CARE service in your area, Call
our COOL-LINE service assistance
telephone number(see Step 2) or look
in your telephone directory Yellow
Pages under:
4.
If you have a
problem*...
Call our COOL-LINE service as-
sistance telephone number (see Step
21 and talk with one of our Consultants,
or if you prefer, write to:
Mr. Stephen E. Upton
Senior Vice President
Whirlpool Corporation
Administrative Center
2000 US-33, North
Benton Harbor, Ml 49022
*If you must call or write, please pro-
vide: model number, serial number,
date of purchase, and a complete
description of the problem. This infor-
mation is needed in orderto better re-
spond to your request for assistance.
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