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If your washer stops during
a cycle:
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Remember, the washer pauses briefly
at different times in each cycle. These
pauses are normal.
If your washer fills and drains
without running:
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Make sure that the Cycle Control Knob
is pointing to a number in the cycle.
Make sure the drain hose is higher
than the water level in the washer.
If it isn’t:
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The washer may seem to be draining
during wash and rinse cycles.
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Water can siphon out.
(See Installation Instructions.)
2. If you need assistance’..
Call Whirlpool COOL-LINE8
service assistance telephone
number. Dial free from anywhere
in the U.S.:
1-800-253-1301
and talk with one of our trained consul-
tants. The consultant can instruct you in
how to obtain satisfactory operation
from your appliance or, if service is nec-
essary, recommend a qualified service
company in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone
number in your correspondence.
3. If you need service:..
-2
Whirlpool has a
wh%l 01
w nationwide network
of authorized
sEnvrcs WhirlpoolSM service
companies.
Whirlpool service technicians are trained
to fulfill the product warranty and provide
after-warranty service, anywhere in the
United States. To locate the authorized
Whirlpool service company in your area,
call our COOL-LINE@ service assistance
telephone number (see Step 2) or look in
your telephone directory Yellow Pages
under:
APPLIANCES - nD”SEnDLD -
ELECTRlCAL APPLIANCES -
MAJOR - SERVICE L REPAIR
MAJOR-REPAIRING L PARTS
OR
WASHlNG YACHINES. DRYERS
L IRONERS - SERVlClllG
WHIRLPOOL APPLIANCES
AUTHOAlZEOWHlRLPOOL SERVICE
S.E'R"K'.? COMPANIES
XYZSERVICE CO
123 MAPLE
999-9999
4. If you need FSP”
replacement parts’...
FSP is a regrstered trademark of
Whirlpool Corporation for quality
park
Look for this symbol of quality when-
ever you need a replacement part for
your Whirlpool appliance. FSP replace-
ment parts will fit right and work right,
because they are made to the same
exacting specifications used to build
every new Whirlpool appliance.
To locate FSP replacement parts
in your area, refer to Step 3 or call the
Whirlpool COOL-LINE service
assistance number in Step 2.
5. If you are not satisfied with
how the problem was solved:..
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Contact the Major Appliance
Consumer Action Panel (MACAP).
MACAP is a group of independent
consumer experts that voices con-
sumer views at the highest levels of
the major appliance industry.
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Contact MACAP only when the
dealer, authorized servicer or
Whirlpool have failed to resolve
your problem.
Major Appliance Consumer
Action Panel
20 North Wacker Drive
Chicago, IL 60606
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MACAP will in turn inform us of
your action.
*When requesting assistance, please
provide: model number, serial number,
date of purchase, and a complete
description of the problem. This infor-
mation is needed in order to better
respond to your request.
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