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This section is designed to help you save the cost of a service call. First we outline possible problems,
their causes and their solutions. However, you may still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, you will need to provide a complete descrip-
tion of the problem, your appliance’s complete model
and
serial numbers and the purchase date. (See
page 2.) This information is nieded to properly respond
to
your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any Idnd. Please
check the chart below for problems you can fix. lt could save you the cost of a service call.
Problem
Washer will
not fill
Possible Cause
Solution
Power cord is not plugged into
a
Firmly plug power cord into a liie circuit
live circuit with proper voltage.
with proper vottage. Check circuit voltage
at your home’s fuse/circuit breaker box.
Household fuse has blown or
Replace fuse with a time-delay fuse of
circuit breaker has tripped. A
the correct capacity. Reset circuit
time-delay fuse has not been breaker.
used.
Both hot and cold water faucets
Open both faucets.
are not open.
Water suppty hoses are kinked. Straighten hoses.
Cycle control knob is not set or Set cycle control knob and pull out firmly.
pulled out.
Washer does
not spin
Lid is%pen.
Close lid firmly.
Power cord is not plugged into a firmly plug power cord into a live circuit
live circuit with proper voltage. tih proper voltage. Check circuit voltage
at your home’s fuse/circuit breaker box.
Household fuse has blown or Replace fuse with a time-delay fuse of
circuit breaker has tripped. A the correct capacity. Reset circuit
time-delay fuse has not been breaker.
used.
Washer stops
during a cycle
Washer pauses briefly at different Wait a minute to see if washer starts
times in each cycle. These
cycle again.
pauses are normal.
Power cord is not plugged into a
Firmly plug power cord into a live circuit
live circuit with proper voltage.
with proper voltage. Check circuit voltage
at your home’s fuse/circuit breaker box.
Household fuse has blown or
Replace fuse with a timedelay fuse of
circuit breaker has tripped. A
the correct capacity. Reset circuit
time-delay fuse has not been
breaker.
used.
Washer fills and
Cycle control knob is not pointing Set cycle control bob on correct number
drains without
to a number in the cycle.
in the cycle.
running
Washer drains
Drain hose is lower than the
Adjust drain hose so that i-t is higher than
during wash and
water level in the washer.
the water level in the washer.
rinse cycles or
water siphons
out
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