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ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use FSP
®
replacement parts. These parts will fit right and
work right, because they are made with the same precision used
to build every new Roper
®
appliance. To locate FSP replacement
parts in your area, call our Customer Interaction Center telephone
number or your nearest designated service center.
For assistance
Call the Customer Interaction Center toll free at
1-800-44-ROPER (1-800-447-6737). Our consultants provide
assistance with:
■ Features and specifications on our full line of appliances
■ Installation information
■ Use and maintenance procedures
■ Accessory and repair parts sales
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
■ Referrals to local dealers, repair parts distributors, and
service companies. Roper designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States
To locate the Roper designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Roper with any
questions or concerns at:
Roper Brand Home Appliances
Customer Interaction Center
c/o Correspondence Dept.
MD 8020
553 Benson Road
Benton Harbor, MI 49022-2400
Please include a daytime phone number in your correspondence.