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Load is wrinkled
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Did you use the right cycle for the load being washed?
Use the Permanent Press cycle or another cycle with low spin
speeds (if available) to reduce wrinkling.
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Did you unload the washer promptly?
Unload the washer as soon as it stops.
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Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
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Was the wash water warm enough to relax wrinkles?
If safe for the load, use warm wash water.
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Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions.
Load is tangled or twisted
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Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
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Did you wrap items around the agitator?
Drop items loosely into the washer. Do not wrap items around
the agitator.
Gray whites, dingy colors
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Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
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Was the wash temperature too low?
Use warm washes if safe for the load.
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Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water.
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Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions.
Garment damage
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Check the following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend rips and broken
threads in seams before washing.
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Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
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Did you properly add chlorine bleach?
Do not pour chlorine bleach directly on load. Wipe up bleach
spills. Undiluted bleach will damage fabrics.
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Did you follow the manufacturer’s care label instructions?
TROUBLESHOOTING
DRYER
First try the solutions suggested here and possibly avoid
the cost of a service call...
Clothes are not drying satisfactorily
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Check the following:
Is the lint screen clogged with lint?
Is the exhaust vent or outside exhaust hood clogged with lint,
restricting air movement? Run the dryer for 5-10 minutes.
Hold your hand under the outside exhaust hood to check air
movement. If you do not feel air movement, clean exhaust
system of lint or replace exhaust vent with heavy metal or
flexible metal vent. See your Installation Instructions.
Is the exhaust vent crushed or kinked? Replace with heavy
metal or flexible metal vent. See your Installation Instructions.
Has a fuse blown, or a circuit breaker tripped? Electric dryers
use 2 household fuses or breakers. The drum may be turning
but you may not have heat.
Has an air dry cycle been selected? Select the right cycle for
the types of garments being dried. See “Drying, Cycle and
Temperature Tips.”
Are fabric softener sheets blocking the grille? Use only one
fabric softener sheet and only use it once.
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Is the dryer located in a room with temperature below
45ºF (7ºC)?
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
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Was a cold rinse water used? Was the load very wet?
Expect longer drying times with items rinsed in cold water
and with items that hold moisture (cottons).
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Is the load too large and heavy to dry quickly?
Separate the load to tumble freely.
Dryer will not run
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Check the following:
Is the power cord plugged in?
Has a fuse blown, or has a circuit breaker tripped?
Was a regular fuse used? Use a time-delay fuse.
Is the dryer door firmly closed?
Was the START button firmly pressed?
Is a cycle selected?
Unusual sounds
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Has the dryer had a period of non-use?
If the dryer hasn’t been used for a while, there may be a
thumping sound during the first few minutes of operation.
Lint on load
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Is the lint screen clogged?
Clean lint screen. Check for air movement.
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Is the load properly sorted?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by color.