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■ Is the dryer located in a room with temperature below
45ºF (7ºC)?
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
■ Is the dryer located in a closet?
Closet doors must have ventilation openings at the top and
bottom of the door. The rear of the dryer requires a minimum
of 5½" (14 cm) of airspace, and 1" (2.5 cm) is recommended
for the sides and front of the dryer. See “Installation
Instructions.”
■ Is the load too large and heavy to dry quickly?
Separate the load to tumble freely.
Cycle time too short
■ Is the automatic cycle ending early?
The load may not be contacting the sensor strips. Level the
dryer.
Change the dryness level setting on Automatic Cycles.
Increasing or decreasing the dryness level will change the
amount of drying time in a cycle.
Lint on load
■ Is the lint screen clogged?
Lint screen should be cleaned before each load.
Stains on load or drum
■ Drum stains are caused by dyes in clothing (usually blue
jeans). This will not transfer to other clothing.
Loads are wrinkled
■ Was the load removed from dryer at the end of the cycle?
■ Was the dryer overloaded?
Dry smaller loads that can tumble freely.
Odors
■ Have you recently been painting, staining or varnishing in
the area where your dryer is located?
If so, ventilate the area. When the odors or fumes are gone
from the area, rewash and dry the clothing.
■ Is the dryer being used for the first time?
The new electric heating element may have an odor. The odor
will be gone after the first cycle.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only FSP
®
replacement parts. FSP
®
replacement parts will fit
right and work right because they are made with the same
precision used to build every new WHIRLPOOL
®
appliance.
To locate FSP
®
replacement parts in your area, call us or your
nearest Whirlpool designated service center.
In the U.S.A.
Call the Whirlpool Customer eXperience Center
toll free: 1-800-253-1301.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors and service
companies. Whirlpool designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from dryer.
Place dryer at least 18 inches (46 cm) above the floor
for a garage installation.
Failure to do so can result in death, explosion, or fire.
WARNING
Excessive Weight Hazard
Use two or more people to move and install dryer.
Failure to do so can result in back or other injury.