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TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call...
Washer displaying code message and tone sounds
■ “FH” (Water Inlet Problem—no or insufficient water
supply)
Select PAUSE/CANCEL twice to cancel the cycle. Unplug
washer or disconnect power.
Check the following:
Are water faucets completely turned on?
Are screens at inlet hose connection to washer clogged?
Are water inlet hoses kinked?
Are water inlet hoses frozen?
Plug in washer or reconnect power. Re-select cycle and press
HOLD TO START. If the problem remains, call for service.
■ “F02” (Drain Problem)
Select PAUSE/CANCEL twice to cancel the cycle. Unplug
washer or disconnect power.
Check the following:
Is the drain hose kinked?
Is the drain hose frozen?
Is the drain hose clogged?
Is the drain hose more than 96" (2.4 m) above the floor?
■ “SUD” (Suds Routine)
When excessive suds are detected, a suds routine
automatically starts. This routine removes extra suds and
assures proper rinsing of your garments. “SUD” is displayed
during rinsing and at the end of the cycle to inform you that
Suds Routine was activated. Use only HE (High Efficiency)
detergents.
■ “F” Variables [other than FH, F02, and SUD] (Electrical
Problem)
Select PAUSE/CANCEL twice to cancel the cycle. Select
DRAIN/SPIN if there is excessive water in the washer.
Re-select cycle and select HOLD TO START. If the problem
remains, call for service.
Washer won’t start
■ Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is the washer door firmly closed?
Has a cycle been selected, but HOLD TO START has not
been selected and held for 1 second?
Was the door open after completion of last cycle?
Washer won’t fill, wash or rinse
■ Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is there power at the plug? Check electrical source or call
electrician.
Are the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Are the water inlet valve screens clogged?
Washer stops
■ Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is there power at the plug?
Check electrical source or call electrician.
Has a household fuse blown, or has a circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call electrician.
Are you using an extension cord?
Do not use an extension cord.
Washer won’t drain or spin
■ Is the drain hose clogged, or the end of the drain hose
more than 96" (2.4 m) above the floor?
■ Is your voltage low?
Check electrical source or call electrician. Do not use an
extension cord.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING