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If You Need Service Or
We suggest you follow
these steps:
1. Before calling for assistance...
Performance problems often result
from little things you can find and fix
yourself without tools of any kind.
If your washer does not fill:
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Is the power supply cord plugged
into a live circuit with the proper
voltage?
l
Are both water faucets open?
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Have you checked your home’s main
fuses or circuit breaker box?
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Are the water supply hoses kinked?
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Is the Cycle Control Knob set and
pulled out?
If your washer does not spin:
Is the lid closed?
Is the power supply cord plugged
into a live circuit with the proper
voltage?
Have you checked your home’s main
fuses or circuit breaker box?
If your washer stops during a cycle:
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The washer pauses briefly at differ-
ent times in each cycle. These
pauses are normal.
If your washer fills and drains
without running:
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Make sure that the Cycle Control
Knob is pointing to a number in the
cycle.
Make sure the drain hose is higher
than the water level in the washer.
If it isn’t:
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The washer may seem to be draining
during wash and rinse cycles.
l
Water can siphon out.
(See Installation Instructions.)
Assistance
2. If the problem is not due to one of
the above items* . . .
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Contact the dealer from whom you
purchased the unit, or an authorized
WhirlpoolSM service company.
3. If you need FSP” replacement
parts* . . .
FSP is a registered trademark of
Whirlpool Corporation for quality parts.
Look for this symbol of quality when-
ever you need a replacement part for
your Whirlpool appliance. FSP
replacement parts will fit right and
work right, because they are made to
the same exacting specifications used
to build every new Whirlpool
appliance.
To locate FSP replacement parts in
your area, contact the dealer from
whom you purchased the unit, or an
authorized Whirlpool service company.
‘When requesting assistance, please
provide: model number, serial
number, date of purchase, and a
complete description of the problem.
This information is needed in order to
better respond to your request.
Gearcase assembly
covered by your
warranty. See back
cover for more
information.