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Troubleshooting
Most laundering problems are easily solved if you understand the cause. Check the following
list for common laundry problems and the next page for common washer problems. If you
need further assistance, see page 22.
Common problems
PROBLEM
Brown, yellow
stains
Dye transfer
CAUSE
l Chlorine staining
. Iron in water heater or pipes; iron and manganese in water
l Improper sorting
l Load not immediately removed from washer after end of cycle
Gray whites,
dingy colours
l Improper sorting
l Water temperature too low
l Not enough detergent
l Using soap in very hard water (use detergent in hard water)
Greasy looking
spots
Lint
l Fabric softener poured directly on clothes
l Not enough detergent, or dispenser not used
l Improper sorting
l Paper or tissue in pockets
l Pilling being mistaken for lint
l Not enough detergent
Load too wet
after spin
Shrinking
l Cold rinses
l Cycle stopped before spinning is complete
l Fabric type (some knits stretch during manufacturing -
laundering returns fabric to original size)
l Care label directions not followed
Snags, rips,
and holes
l Items damaged before washing
l Misuse of chlorine bleach (do not pour directly on clothes);
dispenser not used
l Sharp items not removed from pockets; fasteners not fastened
Stiff, rough
fabrics
l Using soap in very hard water (use detergent in hard water)
l Not enough detergent
l Line drying
Twisting/
Tangling
Wrinkling
l Overloading
l Clothes wrapped around agitator
l Overloading (leave more room for permanent press and knits)
l Load not immediately removed from washer after cycle
l Warm rinse water
l Cycle selection incorrect
Yellow areas
l Water temperature too low
(from body oils)
l Not enough detergent
20