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ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified parts. These parts will fit right and work
right because they are made with the same precision used to
build every new CROSLEY
®
appliance. To locate FSP
replacement
parts in your area, call our Customer Interaction
Center or your nearest designated service center.
For assistance or service
Call the Customer Interaction Center at 1-800-253-1301.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances
■ Installation information
■ Use and maintenance procedures
■ Accessory and repair parts sales
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
■ Referrals to local dealers, repair parts distributors, and
service companies
Crosley designated service technicians are trained to fulfill the
product warranty and provide after-warranty service, anywhere in
the United States.
To locate the Crosley designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to us with any
questions or concerns at:
Crosley Distribution Center
c/o Correspondence Dept.
675 North Main Street
Winston-Salem, NC 27102-2111
Please include a daytime phone number in your correspondence.
Accessories U.S.A.
To order accessories, call the Customer Interaction Center toll
free at 1-800-442-9991 and follow the menu prompts. Or visit our
website at www.crosley.com and click on “Buy Accessories
Online.”