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Standard guarantee conditions
We, Bendix, undertake that if, within 12 months of the
date of the purchase, this BENDIX appliance or any part
thereof is proved to be defective by reason only of faulty
workmanship or materials, we will, at our option, repair
or replace the same FREE OF ANY CHARGE for labour,
materials or carriage on condition that:
●
The appliance has been correctly installed and used
only on the electricity supply stated on the rating
plate.
●
The appliance has been used for normal domestic
purposes only, and in accordance with the
manufacturer’s instructions.
●
The appliance has not been serviced, maintained,
repaired, taken apart or tampered with, by any person
not authorised by us.
All service work under this guarantee must be undertaken
by a Bendix Service Force Centre.
Any appliance or defective part replaced shall become the
Company’s property.
This guarantee is in addition to your statutory and other
legal rights.
Home visits are made between 8.30am and 5.30pm
Monday to Friday. Visits may be available outside these
hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
●
Damage or calls resulting from transportation,
improper use or neglect, the replacement of any light
bulbs or removable parts of glass or plastic.
●
Costs incurred for calls to put right an appliance
which is improperly installed or calls to appliances
outside the United Kingdom.
●
Appliances found to be in use within a commercial
environment, plus those which are subject to rental
agreements.
●
Products of Bendix manufacture which are NOT
marketed by Bendix.
European guarantee
If you should move to another country within Europe then
your guarantee moves with you to your new home subject
to the following qualifications:
●
The guarantee starts from the date you first purchased
your product.
●
The guarantee is for the same period and to the same
extent for labour and parts as exists in the new country
of use for this brand or range of products.
●
The guarantee relates to you and cannot be transferred
to another user.
●
Your new home is within the European Community
(EC) or European Free Trade Area.
●
The product is installed and used in accordance with
our instructions and is only used domestically, i.e. a
normal household.
●
The product is installed taking into account
regulations in your new country.
Before you move please contact your nearest Customer
Care Centre, listed below, to give them details of your
new home. They will then ensure that the local Service
Organisation is aware of your move and able to look after
you and your appliances.
France Senlis +33 (0)344 62 20 13
Germany Nurnberg +49 (0)800 234 7378
Italy Pordenone +39 (0)800 11 75 11
Sweden Stockholm +46 (0)20 78 77 50
UK Slough +44 (0)1753 219898
Guarantee
Conditions
Customer Care
For general enquiries concerning your Bendix appliance
or for further information on Bendix products, please
contact our Customer Care Department by letter or
telephone as follows:
Customer Care Department
Bendix
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel 08705 950 950*
* calls to this number may be recorded for training
purposes.
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