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The tumble dryer does not start
■
The door has not been closed.
■
The plug is not properly inserted in the power
socket.
■
There is no current at the socket
■
The main fuse or the fuse in the plug has blown.
■
A drying time has not been selected.
■
The water reservoir is full or not properly
inserted (the pilot light FULL TANK is on).
Drying takes too long or laundry is not
dry enough.
■
The laundry has not been spun properly.
■
The filter and/or air condenser are clogged up.
■
The water reservoir is full during operation.
■
The room temperature is too high.
■
The selected time or section was not suitable for
the laundry
■
There is too much laundry inside the appliance.
■
The dryer is not correctly installed.
Something Not Working
Symptom Possible causes
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without
calling out an engineer. Before contacting your local Service Centre, please carry out the checks listed below.
IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect
use or installation, a charge will be made even if the appliance is under guarantee.
If after the above checks, there is still a fault, call
your local Electrolux Service Force Centre.
Service & Spare Parts
If you require an engineer or wish to purchase spare
parts contact your local Electrolux Service Force
Centre by telephoning:
0870 5 929929
Your telephone call will be routed to the Service
Centre covering your post code area.
The addresses are detailed in this instruction book on
the pages headed Electrolux Service Force Centres,
and can also be found in your local telephone
directory under “E”.
When you call the Service Force Centre please make
sure you give the model and serial number of the
appliance.
This information can be found on the rating plate
(see picture on page 4 ) or on the guarantee card.
In-guarantee customers should ensure that the
above checks have been made as the engineer will
make a charge if the fault is not a mechanical or
electrical breakdown. Please note that proof of
purchase is required for any in-guarantee service
calls.
Customer Care
For general enquiries concerning your Electrolux
appliance or for further information on Electrolux
products, please contact our Customer Care
Department by letter or telephone as follows:
Customer Care Department
Electrolux
55-57 High Street
Slough
Berkshire
SL1 1DZ
Tel 08705 950950*
* calls to this number may be recorded for training
purposes.
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