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•
The power cord does not fully retract.
(depending on the model)
•
The power cord has lost tension during
retraction.
•
Pull the power cord out completely.
Press the button and guide the cord with
your free hand.
• You have filled the tank but there is
no steam.
•
The tank is not properly in place.
• Check that the water tank is pushed firmly
into place (see section 3).
• Steam escapes from the rinse plug. • The rinse plug has not been tightened
correctly.
•
The rinse plug seal is damaged.
• Tighten the rinse plug correctly.
• Contact an Approved Service Centre to
order a new rinse plug seal.
• Steam escapes under the appliance. • The generator is faulty. • Stop using the generator and contact an
Approved Service Centre.
14- IS THERE A PROBLEM ?
Problems Possible causes Solutions
• The thermostat light and the on/off switch
are not illuminated.
• The appliance is not switched on. • Check that your appliance is correctly
plugged in and press the illuminated on/off
switch (on the side of the base-unit).
• The control panel lights remain off. •
The protective hood is raised over the iron.
The “auto-stop” automatic shut-off is activated.
• Press the release button for the 2-part
protective hood and fold it down over the tank.
• You have already rinsed
the boiler and the orange
“boiler rinse” light is flashing.
•
You have not pressed for long enough
on the “Reset” button.
• Hold the “Reset” button down for
2 to 3 seconds to turn off the indicator light.
Never dismantle your iron :always take it to an Approved Service Centre
• Water runs through the holes • You are using the steam control button • Decrease the steam output while ironing
in the soleplate. before the iron is hot enough. at low temperature (steam output
control dial on the control panel).
• Wait for the thermostat light to go out
before activating the steam control button.
• Water has condensed in the pipes • Press the steam control button away
because you are using steam for the first from your ironing board until the iron
time or you have not used it for some time. produces steam.
• Over use of the turbo steam function • Stop using the turbo steam function and
(which has cooled down the iron). allow the thermostat light to come on and go
off again before using this function again.
• White streaks come through the holes • Your boiler has a build-up • Rinse out the boiler after every 10 uses,
in the soleplate. of scale
because it has not been
when the orange indicator light flashes
rinsed out regularly.
(see chapter 11).If your water is hard,
increase the frequency.
• Brown streaks come through the holes • You are using chemical descaling agents •
Never add this type of product in the removable
in the soleplate and stain the linen. or additives in the water for ironing. water tank or in the boiler (see our
recommendations regarding water to be used).
• Your linen is not rinsed sufficiently or •
Ensure linen is rinsed thoroughly to remove
you have ironed a new garment before
any soap deposits or chemicals on new garments
washing it. which have been sucked up by the iron.
• The soleplate is dirty or brown and • You are ironing at too high a temperature. • See our recommendations regarding
may stain the linen. temperature control setting.
• You are using starch. • Always spray starch on the reverse side
of the fabric to be ironed.
• There is little or no steam. • The removable water tank is empty •
Fill the removable water tank.
(red “water tank empty” light on).
• The steam output control dial is set at • Increase the steam output (control dial
minimum. on the control panel).