11 - EN
6 Solution suggestions for problems
Problem Cause Explanation / Suggestion
Programcannot
bestartedor
selected.
Machinemayhave
switchedtoself
protectionmodedueto
aninfrastructureproblem
(suchaslinevoltage,water
pressure,etc.).
Resetyourmachinebypressing“Start/Pause/
Cancel”buttonfor3seconds.(see,Canceling
aProgram)
Thereiswater
comingfrom
thebottomof
themachine.
Theremightbeproblems
withhosesorthepump
filter.
Besurethesealsofthewaterinlethosesare
securelyfitted.
Tightlyattachthedrainhosetothetap.
Makesurethatthepumpfilteriscompletely
closed.
Machine
stopped
shortlyafter
theprogram
started.
Machinecanstop
temporarilyduetolow
voltage.
Itwillresumeoperatingwhenthevoltageis
backtothenormallevel.
Itcontinuously
spins.
Remainingtime
doesnotcount
down.
Theremaybeanimbalance
oflaundryinthemachine.
Theautomaticspincorrectionsystemmight
havebeenactivatedduetotheunbalanced
distributionofthelaundryinthedrum.
Thelaundryinthedrummaybeclustered
(bundledlaundryinabag).Laundryshouldbe
rearrangedandre-spun.
Nospinningisperformedwhenthelaundryis
notevenlydistributedinthedrumtoprevent
anydamagetothemachineandtoits
environment.
Itcontinuously
washes.
Remainingtime
doesnotcount
down.
Inthecaseofapaused
countdownwhiletakingin
water:
Timerwillnotcountdown
untilthemachineisfilled
withthecorrectamountof
water.
Themachinewillwaituntilthereisasufficient
amountofwatertoavoidpoorwashingresults
duetolackofwater.Thenthetimerwillstartto
countdown.
Inthecaseofapaused
countdownattheheating
step:
Timewillnotcount
downuntiltheselected
temperatureforthe
programisreached
Inthecaseofapaused
countdownatthespinning
step:
Theremaybeanimbalance
oflaundryinthemachine.
Theautomaticspincorrectionsystemmight
havebeenactivatedduetotheunbalanced
distributionofthelaundryinthedrum.
Thelaundryinthedrummaybeclustered
(bundledlaundryinabag).Laundryshouldbe
rearrangedandre-spun.
Nospinningisperformedwhenthelaundryis
notevenlydistributedinthedrumtoprevent
anydamagetothemachineandtoits
environment.