11 - EN
6 Solution suggestions for problems
Cause Explanation / Suggestion
Programcannotbestartedorselected.
• Machinemayhaveswitchedtoself
protectionmodeduetoaninfrastructure
problem(suchaslinevoltage,water
pressure,etc.).
• Resetyourmachinebypressing“Start/Pause/
Cancel”buttonfor3seconds.(see,Cancelinga
Program)
Thereiswatercomingfromthebottomofthemachine.
• Theremightbeproblemswithhosesorthe
pumpfilter.
• Besurethesealsofthewaterinlethosesare
securelyfitted.
• Tightlyattachthedrainhosetothetap.
• Makesurethatthepumpfilteriscompletely
closed.
Machinestoppedshortlyaftertheprogramstarted.
• Machinecanstoptemporarilyduetolow
voltage.
• Itwillresumeoperatingwhenthevoltageis
backtothenormallevel.
Itcontinuouslyspins.Remainingtimedoesnotcountdown.(Formodelswithadisplay)
• Theremaybeanimbalanceoflaundryinthe
machine.
• Theautomaticspincorrectionsystemmight
havebeenactivatedduetotheunbalanced
distributionofthelaundryinthedrum.
• Thelaundryinthedrummaybeclustered
(bundledlaundryinabag).Laundryshouldbe
rearrangedandre-spun.
• Nospinningisperformedwhenthelaundryis
notevenlydistributedinthedrumtoprevent
anydamagetothemachineandtoits
environment.
Itcontinuouslywashes.Remainingtimedoesnotcountdown.(Formodelswithadisplay)
• Inthecaseofapausedcountdownwhiletakingin
water:
• Timerwillnotcountdownuntilthemachineisfilled
withthecorrectamountofwater.
• Themachinewillwaituntilthereisasufficientamount
ofwatertoavoidpoorwashingresultsduetolackof
water.Thenthetimerwillstarttocountdown.
• Inthecaseofapausedcountdownatthe
heatingstep:
• Timewillnotcountdownuntiltheselected
temperaturefortheprogramisreached
• Inthecaseofapausedcountdownatthe
spinningstep:
• Theremaybeanimbalanceoflaundryinthe
machine.
• Theautomaticspincorrectionsystemmighthave
beenactivatedduetotheunbalanceddistributionof
thelaundryinthedrum.
• Thelaundryinthedrummaybeclustered(bundled
laundryinabag).Laundryshouldberearrangedand
re-spun.
• Nospinningisperformedwhenthelaundryisnot
evenlydistributedinthedrumtopreventanydamage
tothemachineandtoitsenvironment.
Thereisfoamingoverthedetergentdrawer
• Toomuchdetergentwasused.
• Mix1tablespoonfulsoftenerand½literwater
andpourintothemainwashcompartmentofthe
detergentdrawer.