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Troubleshooting 2
Problem Possible Cause Solution
4
AFTER SALES SUPPORT
USA
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The steamer fails
to fill up
The steamer is not plugged in
The household circuit breaker has
tripped to there is a blown fuse in
the electrical circuit
Plug the stem’s power cord into an
electrical outlet
Reset the household circuit breaker
or replace the blown fuse. Contact
an electrician or your area
electrical provider
The steamer
heats up but
there is no steam
The water reservoir is empty
There is mineral build-up
in the steamer
Refill the water reservoir
Remove the mineral build-up
The steamer
flow is
intermittent
There is mineral build-up in
the steamer
It is normal for the flow of the
steam to stop for a few seconds. If
it stays off longer periods, remove
the mineral build-up
ST-50N, 08/15, 44614