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TROUBLESHOOTING
PROBLEM POSSIBLE REASONS & SOLUTIONS
Iron does not heat
Some odor or small
particles come out of
steam vents of new
iron
Iron does not steam
Water droplets coming
from steam vents
• Iron should be plugged into a 120V AC electrical
outlet only.
Make sure that the plug is securely in the socket.
• Temperature setting too low.
Turn to higher setting.
• This is normal.
Follow instructions for first use and allow iron to steam
through 2-3 fillings & press the steam burst button
occasionally to eliminate small white particles.
• Water tank may be empty or water level is very low.
Add water.
• Make sure that the fabric/temperature setting and
the variable steam control are correctly set. For
maximum steam, (setting ‘Max’ on steam control),
temperature setting should be set on ‘•••’.
• Variable steam control lever is set on “0”.
Always allow the iron to reach the selected
temperature with the variable steam control setting
at ‘0’. Make sure the temperature setting is set in
the correct steam area, e.g. ‘•’, and the steam control is
not
on ‘0’. For more steam, turn temperature dial to
higher setting, e.g. ‘•••’, and the steam control to ‘Max’.
• If temperature setting and steam control setting are
correct and there is no steam, gently
tap the
soleplate on the ironing board a few times. Move
the variable steam control from ‘0’ to maximum steam
position a few times.
• Iron may not be hot enough. Set temperature to the
‘Max’ position. Always allow iron sufficient time to
heat up before activating the variable steam control.
• Overuse of steam burst. Allow more time between
each burst.
• Iron may have been overfilled. Turn iron off,empty
water and follow instructions for filling.
• Steam performance may be low if iron requires
seasoning. To season, use regular tap water for 1or 2
tanks until steam performance improves.
9
Models
GI408Z 10
GI408Z 12
ONE (1) YEAR LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from defects in material and
workmanship for a period of one (1) year from the date of the original purchase, when utilized for
normal household use, subject to the following conditions, exclusions and exceptions.
If your appliance fails to operate properly while in use under normal household conditions within
the warranty period, return the complete appliance and accessories, freight prepaid. For Customer
Service support, call 1 (800) 798-7398 or visit our website www.sharkcompany.com.
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC
will repair or replace it free of charge. Proof of purchase date and $14.95 to cover the cost of
return shipping and handling must be included. *
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement
of the unit at our option. This warranty does not cover normal wear of parts and does not apply to
any unit that has been tampered with or used for commercial purposes. This limited warranty does
not cover damage caused by misuse, abuse, negligent handling or damage due to faulty
packaging or mishandling in transit. This warranty does not cover damage or defects caused by
or resulting from damages from shipping or repairs, service or alterations to the product or any of
its parts, which have been performed by a repair person not authorized by EURO-PRO Operating
LLC.
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or
conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the
specific obligations expressly assumed by it under the terms of the limited warranty. In no event is
EURO-PRO Operating LLC liable for incidental or consequential damages of any nature
whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential
damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state, or province to province.
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of
purchase date and to attach tag to item before packing with your name, complete address
and phone number with a note giving purchase information, model number and what you
believe is the problem with item. We recommend you insure the package (as damage in
shipping is not covered by your warranty). Mark the outside of your package “ATTENTION
CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the
specifications contained herein are subject to change without notice.
PRODUCT REGISTRATION CARD
FOR CANADIAN CONSUMERS ONLY
Please complete and return within ten (10) days of purchase. The registration will enable us to
contact you in the event a product defect is discovered. By returning this card you acknowledge
to have read and understood the instructions for use, and warnings set forth in the accompanying
instructions.
RETURN TO:
EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec H4S 1A7
PURCHASER: ……………………………………………………………………………………………
ADDRESS: ……………………………………………………………………………………………….
DATE OF PURCHASE: …………………….. MODELS: ………………. SERIAL NO: .………….
NAME AND ADDRESS OF STORE: …………………………………………………………………..
Printed in China
10
GI408Z 10
GI408Z 12