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Troubleshooting _19
troubleshooting
PROBLEMS AND SOLUTIONS
PROBLEM SOLUTION
The washing machine will
not start
• Make sure the door is firmly closed.
• Make sure the washing machine is plugged in.
• Make sure the water source faucet is turned on.
• Make sure to press the Start/Pause button.
No water or insufficient
water supply
• Make sure the water source faucet is turned on.
• Make sure the water source hose is not frozen.
• Make sure the water intake hose is not bent.
• Make sure the filter on the water intake hose is not clogged.
Detergent remains in the
detergent drawer after the
wash program is complete
•
Make sure the washing machine is running with sufficient water pressure.
• Put the detergents in the inner parts of the detergent drawer(away
from the outside edges).
Washing machine vibrates
or is too noisy
• Make sure the washing machine is set on a level surface. If the
surface is not level, adjust the washing machine feet to level the
appliance.
• Make sure that the shipping bolts are removed.
• Make sure the washing machine is not touching any other object.
• Make sure the laundry load is balanced.
The washing machine does
not drain and/or spin
• Make sure the drain hose is not squashed or bent.
• Make sure the water hose mesh filter is not clogged.
The Door does not open
• Disconnect the power plug from the power supply.
• Remove the water from the washing machine.
• Open the filter cover using a coin.
• Locate the orange plastic tab and pull forward to
open the door.
; Except 800rpm models as WF7708N6(W/V/S/C/R),7608N6(W/V/S/
C/R),7528N6(W/V/S/C/R),7458N6(W/V/S/C/R) ,7358N6(W/V/S/C/R)
• The door will not open until 3 minutes after the machine stops or the
power turns off.
; Only 800rpm models as WF7708N6(W/V/S/C/R),7608N6(W/V/S/C/
R),7528N6(W/V/S/C/R),7458N6(W/V/S/C/R),7358N6(W/V/S/C/R)
UNDERSTANDING ERROR MESSAGES
ERROR CODE SOLUTION
dE
• Close the door.
4E
• Make sure the source water faucet is turned on.
• Check the water pressure.
5E
• Clean the debris filter.
• Make sure the drainage hose is installed correctly.
UE
• Laundry load is unbalanced; loosen any tangled laundry.
If only one item of clothing needs washing, such as a bathrobe or
jeans, the final spin result might be unsatisfactory and an “UE” error
message will be shown in the display window.
cE/3E
• Call after-sales service.
Before contacting After-Sales service:
1. Try to remedy the problem (See “Troubleshooting” on this page).
2. Restart the programme to see if the fault is repeated.
3. If the malfunction persists, call after-sales service and describe the problem.
04 Troubleshooting
WF7700N6W-02375E-04_EN.indd 19 2009-2-20 15:27:51