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13_ Troubleshooting
troubleshooting
PROBLEMS AND SOLUTIONS
PROBLEM SOLUTION
The washing machine will
not start
• Make sure the door is firmly closed.
• Make sure the washing machine is plugged in.
• Make sure the water source faucet is turned on.
• Make sure to press the Start/Pause button.
No water or insufficient
water supply
• Make sure the water source faucet is turned on.
• Make sure the water source hose is not frozen.
• Make sure the water intake hose is not bent.
• Make sure the filter on the water intake hose is not clogged.
Detergent remains in the
detergent drawer after the
wash program is complete
• Make sure the washing machine is running with sufficient water
pressure.
• Put the detergents in the inner parts of the detergent drawer(away
from the outside edges).
Washing machine vibrates
or is too noisy
• Make sure the washing machine is set on a level surface. If the
surface is not level, adjust the washing machine feet to level the
appliance.
• Make sure that the shipping bolts are removed.
• Make sure the washing machine is not touching any other object.
• Make sure the laundry load is balanced.
The washing machine does
not drain and/or spin
• Make sure the drain hose is not squashed or bent.
• Make sure the water hose mesh filter is not clogged.
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