Samsung WE357A7S Washer User Manual


 
Troubleshooting _21
INFORMATION CODES
Information codes may be displayed to help you better understand what is occurring with your Washer.
CODE SYMBOL MEANING SOLUTION
Unbalanced load prevented your
Washer from spinning.
Redistribute the load, press the Start/Pause
Button.
Door is unlocked when Washer is
running.
Press the Power button to turn off your Washer,
then restart the cycle. If the code reappears, call
for service.
Door is open when Washer is
running.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
Your Washer failed to lock the
door.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
Water temperature control
problem.
(Heater Control problem)
Call for service.
Your Washer has tried to fill but
has not reached the proper water
level.
Call for service.
The door will not unlock. Make sure the door is firmly closed.
Push the Power button to turn off your Washer,
then turn it on again. If the code reappears, call
for service.
Motor not running properly. Restart the cycle pressing the Start/Pause
Button. If the code reappears, call for service.
Your washer is not draining.
It can also mean that the unit
senses a small clog while draining.
Before calling for service, check the following.
1) Turn off the unit and turn it on again.
2) Select only the Spin Cycle.
3) Press the Start/Pause to drain the water.
If it still does not drain, call for service.
Your Washer has tried to fill but
was unsuccessful.
Make sure the water faucets are open all the
way. Check for kinked hoses.
Check the inlet screens on the fill hoses.
Problem with control. Call for service.
Electric service was lost when
Washer was running.
Restart the cycle by pressing the Start/Pause
Button.
A fault is detected in the water
level sensor.
Call for service
Jammed Key. Call for service
Motor speed sensor problem. Restart the cycle.
If the code reappears, call for service.
Temperature sensor problem. Restart the cycle.
If the code reappears, call for service.
High current detected. Restart the cycle.
If the code reappears, call for service.
05 Troubleshooting
WF337A-02440A-05_EN.indd 21 2007-04-17 ø¿»ƒ 1:53:33