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32_ troubleshooting
PROBLEM SOLUTION
Fills with the wrong
temperature water.
• Turn both faucets on fully.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct faucets.
Flush water lines.
• Disconnect the hoses and clean the screens. The hose filter screens
may be plugged.
• As your washer is filling, the water temperature may change as
the automatic temperature control feature checks incoming water
temperature. This is normal.
• While your washer is filling, you may notice just hot and/or just
cold water going through the dispenser when you have selected
cold or warm wash temperatures. This is a normal function of the
automatic temperature control feature as your washer determines the
temperature of the water.
Lid locked or will not open. • Press the Start/Pause button to stop your washer.
• It may take a few moments for the lid lock mechanism to disengage.
Does not drain and/or spin. • Check the fuse or reset the circuit breaker.
• Straighten the drain hoses. Eliminate kinked hoses. If there is a drain
restriction, call for service.
• Close the lid and press the Start/Pause button. For your safety, your
washer will not spin unless the lid is closed.
Load is too wet at the end
of the cycle.
• Use the High spin speed.
• Use high eciency detergent to reduce over–sudsing.
• The Load is too small. Very small loads (one or two items) may
become unbalanced and not spin out completely.
Leaks water. • Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured
to the drainage system.
• Avoid overloading.
• Use high eciency detergent to prevent over–sudsing.
Has excessive suds. • Use high eciency detergent to prevent over-sudsing.
• Reduce the detergent amount for soft water, small or lightly soiled
loads.
• Non-HE detergent is NOT recommended.
Has an odor. • Check your Detergent . Excessive suds collect in nooks and crannies
and cause mold.
• Run cleansing cycles to sanitize the machine periodically.(Silver Care
or Sanitize Cycle or Pure Cycle)
• Dry the interior of your washer after the total cycle has finished.
troubleshooting