Samsung WA50F9A6DSW Washer User Manual


 
32_ troubleshooting
PROBLEM SOLUTION
Fills with the wrong
temperature water.
• Turn both faucets on fully.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct faucets.
Flush water lines.
• Disconnect the hoses and clean the screens. The hose filter screens
may be plugged.
• As your washer is filling, the water temperature may change as
the automatic temperature control feature checks incoming water
temperature. This is normal.
• While your washer is filling, you may notice just hot and/or just
cold water going through the dispenser when you have selected
cold or warm wash temperatures. This is a normal function of the
automatic temperature control feature as your washer determines the
temperature of the water.
Lid locked or will not open. • Press the Start/Pause button to stop your washer.
• It may take a few moments for the lid lock mechanism to disengage.
Does not drain and/or spin. • Check the fuse or reset the circuit breaker.
• Straighten the drain hoses. Eliminate kinked hoses. If there is a drain
restriction, call for service.
• Close the lid and press the Start/Pause button. For your safety, your
washer will not spin unless the lid is closed.
Load is too wet at the end
of the cycle.
• Use the High spin speed.
• Use high eciency detergent to reduce over–sudsing.
• The Load is too small. Very small loads (one or two items) may
become unbalanced and not spin out completely.
Leaks water. • Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured
to the drainage system.
• Avoid overloading.
• Use high eciency detergent to prevent over–sudsing.
Has excessive suds. • Use high eciency detergent to prevent over-sudsing.
• Reduce the detergent amount for soft water, small or lightly soiled
loads.
• Non-HE detergent is NOT recommended.
Has an odor. Check your Detergent . Excessive suds collect in nooks and crannies
and cause mold.
Run cleansing cycles to sanitize the machine periodically.(Silver Care
or Sanitize Cycle or Pure Cycle)
Dry the interior of your washer after the total cycle has finished.
troubleshooting