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9
Problems
Possible
causes
Solutions
There is no steam. The steamer is not
turned on.
Check that your appliance is
correctly plugged in and press the
illuminated on/off switch (on the
front of the base).
The water level is too
low.
Turn your appliance off and refill it
to the max line on the side of the
water tank.
The hose is kinked. Be sure that the hose is fully unra-
veled.
There is no more
water.
Unplug your steamer and refill it.
There is little steam.
Your steamer has a
build-up of scale
because it has not
been rinsed out
regularly.
Descale the steamer and descall
at
least once a year or every 100
hours of use
. If your water is hard,
increase the frequency.
The water level is too
low.
Turn your appliance off and refill it.
There is too much
water.
Unplug your steamer and empty it
partially.
Water runs through
the holes of the
steambrush.
There is condensation
in the hose.
Never use steamer in a horizontal
position. Hold the hose vertically
outstretched and wait for water to
flow back into the steamer.
The steamer takes a
long time to heat.
Your steamer has a
build-up of scale
because it has not
been descaled
regularly.
Rinse out the steamer
at least once
a year or every 100 hours of use
. If
your water is hard, increase the
frequency.
There is too much
water.
Unplug your steamer and empty it
partially.
TROUBLESHOOTING
If after descaling you believe that there is still buildup in the appliance,
repeat this operation. Use a new solution of vinegar and water each
time you repeat steps 1 and 2.