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Troubleshooting
This chapter summarises the most common problems
you could encounter with your iron. If you are unable to
solve the problem, contact the Consumer Care Centre in
your country.
Problem Cause Solution
The iron is plugged
in but the soleplate
is cold.
There is a connection
problem.
Check the mains cord, the plug and
the wall socket.
The temperature dial
is set to MIN.
Set the temperature dial to the
required temperature.
The iron does
not produce any
steam.
There is not enough
water in the water
tank.
Fill the water tank (see chapter
‘Preparing for use’).
The steam control is
set to the ‘no steam’
position.
Set the steam control to a steam
setting (see chapter ‘Using the
appliance’).
Water leaks from
the soleplate
during ironing.
The iron is not hot
enough.
Set the temperature dial to a
temperature suitable for steam
ironing ( 2 to MAX). Put the
iron on its heel and wait until the
temperature light goes out before
you start ironing.
Flakes and
impurities come
out of the
soleplate during
ironing.
You have used hard
water, which has
caused scale akes
to develop inside the
soleplate.
Use the Calc-Clean function one or
more times (see chapter ‘Cleaning
and maintenance’).
Water leaks from
the soleplate while
the iron cools
down or after it
has been stored.
You have put the iron
in horizontal position
while there is still
water in the water
tank.
Empty the water tank and set the
steam control to the ‘no steam’
position before you store the iron
(see chapter ‘Storage’). Store the
iron on its heel.
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