Maytag Neptune Washer Washer/Dryer User Manual


 
14
I
nformation codes may be displayed to help you better understand what is occurring with the washer.
INFORMATION CODES
TROUBLESHOOTING
For any codes not listed above, call Maytag Customer Service at 1-800-688-9900 USA or 1-800-688-2002 Canada.
Unbalanced load prevented the washer from
spinning.
Door is unlocked when washer is running.
Door is open when washer is running.
The washer failed to lock the door.
Water temperature control problem.
(Heater Control problem)
The washer has tried to fill but has not reached
the proper water level.
The door will not unlock.
Motor not running properly.
The washer is not draining.
The washer has tried to fill but was unsuccessful.
Problem with control.
Electric service was lost when washer was
running.
Redistribute the load, press the
Cycle Selector
dial.
Press
Power Off pad then restart the cycle. If the
code reappears, call for service, see below.
Close the door tightly and restart the cycle.
If the code reappears, call for service, see below.
Close the door tightly and restart the cycle.
If the code reappears, call for service, see below.
Call for service, see below.
Call for service, see below.
Make sure the door is firmly closed.
Push the
Power Off pad to turn off the washer, and
then turn it on using any pad. If the code reappears,
call for service, see below.
Restart the cycle pressing the
Cycle Selector dial.
If the code reappears, call for service, see below.
See Troubleshooting “The washer does not drain
and/or spin”, page 13. If problem continues, call for
service, see below.
Make sure the water faucets are open all the way.
Check for kinked hoses.
Check inlet screens on fill hoses.
Call f
or ser
vice
,
see belo
w.
Restar
t the cycle b
y pr
essing the
Cycle Selector
dial.
Code
Symbol Meaning Solution