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BEFORE YOU CALL
CONT.
• Use max extract option.
• Try using a high efficiency detergent to reduce sudsing.
• Load is too small.Very small loads (one or two items) may become unbalanced and not spin
out completely.
• Make sure door is firmly closed.
• Make sure hose connections are tight.
• Make sure end of drain hose is correctly inserted and secured to drain facility.
• Avoid overloading.
• Use high efficiency detergent to prevent over-sudsing.
• Check fuse or reset circuit breaker.
• Straighten drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service.
• Close the door and push the
start/pause pad. For your safety, washer will not tumble or
spin unless the door is closed.
• After pressing the start/pause pad,it will take 30 seconds before the clothes washer begins
to spin.The door must lock before spin can be achieved.
• See
Tub is Completely Full of Suds below.
• Plug cord into live electrical outlet.
• Check fuse or reset circuit breaker.
• Close door and push the start/pause pad to start the clothes washer. For your safety,
washer will not tumble or spin unless door is closed.
• This may be a pause or soak period in the cycle. Wait briefly and it may start.
• Check screens on inlet hoses at the faucets for obstructions. Clean screens periodically.
• Run the clothes washer through another complete cycle using cold water.
• Reduce detergent amount for that specific load size, soil level and water hardness.
• Use high efficiency or low sudsing detergent specially formulated for front load washers.
• Turn both faucets on fully.
• Make sure temperature selection is correct.
• Make sure hoses are connected to correct faucets. Flush water lines.
• Check the water heater. It should be set to deliver a minimum of 120°F (49°C) hot water at
the tap. Also check water heater capacity and recovery rate.
• Disconnect hoses and clean screens. Hose filter screens may be plugged.
•
When warm rinse is selected,
onl
y the final rinse will be warm. The first two
rinses will be cold.
• As the washer is filling, the water temperature may change as the automatic temperature
contr
ol f
eatur
e checks incoming water temperature. This is normal.
• While the washer is filling, you may notice just hot and/or just cold water going through the
dispenser when cold or warm wash temperatures are selected. This is a normal function of
the automatic temperature control feature as the washer determines the temperature of the
water.
Fills with the
Wrong
Temperature
W
ater
Tub is Completely
Full of Suds
Stops
Won’t Spin
or Drain
Leaks Water
Load is Too Wet
at End of Cycle
CHECK THESE POINTS IF YOUR MAYTAG
®
NEPTUNE
®
WASHER...