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roubleshooting
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Troubleshooting
Before calling for service, check the problem against the list bellows.
Symptom Error Message
Check up
• Is the water tap shut off?
• Is the water supply cut off ?
• Is the tap or water supply hose frozen ?
• Is the water pressure low or is the filter of the inlet
valve clogged with impurities?
• Is the Hot hose connected to cold?
• Is the Cold hose connected to hot?
Drainage Failure
Water Supply
Failure
• Is the drain hose positioned correctly?
• Is the drain hose bent or placed too high?
• Is the internal part of the hose or drain pump
(only pump model) clogged with impurities?
• Check if electric power has gone off.
Spin Failure
• Is the laundry evenly balanced?
• Is the washing machine placed on a flat surface?
• Is the lid closed?
Door(Lid) Open
Abnormal water
level sensing
Overflow failure
Abnormal motor
Brake Resister Error
Clutching Error
• Please call your nearest LG Electronics service
center for help.