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SYMPTOM GUIDE FOR SERVICE CALL
Suds overflow from the
appliance.
(In this condition, wash and
spin do not operate
normally)
No effect of softener
YES
YES
YES
YES
YES
Is low-sudsing detergent for the drum
washing machine used?
Is the proper amount of detergent used
as recommended?
Recommend to reduce the using amount
of detergent.
Is softener put in the correct compartment of
the drawer?
Is the drawer closed during wash?
Is the softener cap clogged?
Explain how to use softener
< Clean the compartment for softener >
Visit to check
LOW-SUDSING
This appliance has the automatic suds sensing function which
operates under much suds condition for good rinse and
preventing overflow.
When much suds are sensed, suds removing function such as
drain, water input and pause will operate without rotating the
drum.