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Problem Possible Causes Solutions
Dryer does not heat
• House fuse is blown, circuit
breaker has tripped, or
power outage has occurred.
• Gas supply or service turned
off (gas models only).
• Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified
electrician.
• Confirm that the house gas shutoff and the dryer
gas shutoff are both fully open.
BEFORE CALLING FOR SERVICE
Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an
early stage. If your dryer does not function properly or does not function at all, check the following before
you call for service.
Dryer will not
turn on
• Power cord is not properly
plugged in.
• House fuse is blown, circuit
breaker has tripped, or
power outage has occurred.
• Make sure that the plug is plugged securely into a
grounded outlet matching the dryer’s rating plate.
• Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.
Greasy or dirty spots
on clothes
• Fabric softener used
incorrectly.
• Clean and dirty clothes being
dried together.
• Clean and dirty clothes being
dried together.
• Confirm and follow the instructions provided with
your fabric softener.
• Make sure to use your dryer to dry only clean
items, because dirty items can soil clean clothes
placed in the same or subsequent loads.
• Stains on dried clothes are actually stains that
weren’t removed during the washing process.
Make sure that clothes are being completely
cleaned according to the instructions for your
washer and detergent.
Display shows error
code tE1 or tE2
• Thermistor is malfunctioning.
• Turn off the dryer and call for service.
Lint on clothes
• Lint filter not cleaned
properly.
• Laundry not sorted properly.
• Excess static in clothes.
• Dryer is overloaded.
• Tissue, paper, etc., left
in pockets.
• Make sure the lint filter is cleaned before every
load. With some loads that produce high amounts
of lint, it may be necessary to clean the filter
during the cycle.
• Some fabrics are lint producers (i.e., a fuzzy white
cotton towel) and should be dried separately from
clothes that are lint trappers (i.e., a pair of black
linen pants).
• See the
Excess static in clothes after drying
section below.
• Divide larger loads into smaller loads for drying.
• Check pockets thoroughly before washing and
drying clothes.
Excess static in
clothes after drying
• Fabric softener not used or
used incorrectly.
• Clothes dried too long
(overdried).
• Drying synthetics, permanent
press, or synthetic blends.
• Use a fabric softener to reduce static electricity.
Be sure to follow the manufacturer’s instructions.
• Overdrying a load of laundry can cause a buildup
of static electricity. Adjust settings and use a
shorter drying time, or use SENSOR DRY cycles.
• These materials can cause static buildup. Try
using a fabric softener.
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