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Most laundering problems are easily solved if you understand the cause. Check the following list for
common laundry problems and the next page for common dryer problems. If you need further
assistance, see “Requesting Assistance or Service” on page 21.
NOTE: In the following list, the most common laundry problems are listed first.
Common laundry problems
Troubleshooting
Problem ...
Slow drying or clothes still wet
Lint
Static electricity
Wrinkling
Shrinking
Greasy spots/stains
Color change
Garment damage
Cause ...
• Incorrect cycle or temperature setting selected.
• Full or clogged lint screen. (See page 14.)
• Exhaust vent clogged, restricted, or too long. (See pages 6-7 and
Installation Instructions.)
• Dryer not level to allow for clothes contacting the electronic
dryness sensor. (See page 10.)
• Dryer located in room with temperature below 45° (7°C).
• Load too large and bulky to dry quickly.
• Drying heavy fabrics (denim, towels) with light fabrics (synthetics,
permanent press).
• Fabric softener sheet blocking exhaust grill inside dryer drum.
• Full lint screen. (See page 14.)
• Load not properly sorted.
• Overdrying, especially synthetic fabrics that cause lint-attracting
static electricity.
• Load size too big or heavy.
• Tissue or paper left in pockets.
• Pilling (surface fuzz caused by normal wear and laundering)
attracts lint.
• Overdrying.
• Dryer fabric softener improperly used. See package directions.
• Load includes synthetics, synthetic blends, permanent press, and
knit fabrics that build up static electricity.
• Overloading.
• Overdrying, especially permanent press and synthetic fabrics.
• Large items balling or rolling up.
• Clothes left in dryer at end of cycle.
• Overdrying.
• Fabric or garment is not designed for tumble drying.
• Dryer settings incorrect for fabric type.
• Care label instructions not followed.
• Dryer fabric softener improperly used. Do not add to a warm load.
• Drying soiled items.
• Drying dark colors with light colors.
• Drying colorfast colors with non-colorfast colors.
• Zippers, snaps, and hooks left open.
• Strings and sashes not tied to prevent tangling.
• Care label instructions not followed.