KitchenAid 3955871 Washer User Manual


 
8
KITCHENAID
®
WASHER WARRANTY
TWO-YEAR FULL WARRANTY
For two years from the date of purchase, when this washer is operated and maintained according to instructions attached to or
furnished with the product, KitchenAid will pay for replacement parts and repair labor to correct defects in materials or workmanship.
Service must be provided by a KitchenAid designated service company.
THIRD THROUGH FIFTH YEAR LIMITED WARRANTY ON MOTOR AND CENTER POST ASSEMBLY BEARINGS
In the third through fifth years from the date of purchase, when this washer is operated and maintained according to instructions
attached to or furnished with the product, KitchenAid will pay for replacement parts for the motor and center post assembly bearings if
defective in materials or workmanship.
THIRD THROUGH TENTH YEAR LIMITED WARRANTY ON TOP/LID AND CABINET ASSEMBLY,
GEARCASE ASSEMBLY, AND OUTER TUB
In the third through tenth years from the date of purchase, when this washer is operated and maintained according to instructions
attached to or furnished with the product, KitchenAid will pay for replacement parts for the following components if defective in
materials or workmanship: the top/lid and cabinet assembly due to rust; any part of the gearcase assembly; the outer tub should it
crack or fail to contain water.
LIFETIME LIMITED WARRANTY ON PORCELAIN BASKET
For the lifetime of the washer, when this washer is operated and maintained according to instructions attached to or furnished with the
product, KitchenAid will pay for replacement parts for the white porcelain basket should it chip or rust due to defects in materials or
workmanship.
KitchenAid will not pay for:
1. Service calls to correct the installation of your washer, to instruct you how to use your washer, or to replace house fuses or correct
house wiring or plumbing.
2. Repairs when your washer is used in other than normal, single-family household use.
3. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in
accordance with local electrical and plumbing codes, or use of products not approved by KitchenAid and KitchenAid Canada.
4. Any labor costs during the limited warranty periods.
5. Replacement parts or repair labor costs for units operated outside the United States and Canada.
6. Pickup and delivery. This product is designed to be repaired in the home.
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
8. In Canada, travel or transportation expenses for customers who reside in remote areas.
KITCHENAID AND KITCHENAID CANADA SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or
limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to
state or province to province.
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized KitchenAid dealer to
determine if another warranty applies.
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Replacement parts
If you need to order replacement parts, we recommend that you
only use Factory specified parts. These parts will fit right and
work right because they are made with the same precision used
to build every new KitchenAid
appliance.
To locate Factory specified parts in your area:
Call the Customer Interaction Center at 1-800-422-1230, or your
nearest designated service center. In Canada
call 1-800-807-6777.
For information on how to contact KitchenAid, please see front
page of this document.
Gearcase assembly covered by your warranty