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Are you washing items with metal snaps, buckles or
zippers?
You may hear metal items touching the washer drum. This is
normal.
[] Were the 4 shipping bolts in the back of the machine
removed?
See "Remove Transport System."
Leaking
[] Was the door opened during "Add a garment"?
Water can drip off the inside of the door when opened after
the start of a cycle.
[] Is HE detergent being used?
The non-High Efficiency detergents can cause over sudsing
which can leak from the rear of the washer.
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Are the fill hoses tight?
Are the fill hose gaskets properly seated?
Check both ends of each hose. See "Connect the Inlet
Hoses" in the Installation Instructions.
[] Is the drain hose properly installed?
The drain hose should be secured to the drainpipe or laundry
tub. See "Secure Drain Hose" in the Installation Instructions.
[] Is the sink or drain clogged?
Sink and drainpipe must be able to carry away 17 gal. (64 L)
of water per minute. If clogged or slow, water can back up
out of drainpipe or sink. Check household plumbing (laundry
tubs, faucets, drainpipe, water pipes) for leaks.
Dispenser operation
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Did you follow the manufacturer's directions when adding
detergent and fabric softener to the dispensers?
Measure detergent and fabric softener. Slowly pour into the
dispensers. Wipe up all spills. Dilute fabric softener in the
fabric softener dispenser.
Did you put powdered or liquid color-safe bleach into the
liquid chlorine bleach dispenser {on some models)?
Add powdered or liquid color-safe bleach to the Main Wash
compartment. Do not use the chlorine bleach dispenser for
color-safe bleach.
[] Is the fabric softener dispenser clogged?
Clean the fabric softener dispenser. See "Washer Care" for
details.
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Are the laundry products in the correct dispenser
compartment?
Add the correct amounts of detergent, fabric softener or
liquid chlorine bleach to the correct compartments. Add
powdered or liquid color-safe bleach to the Main Wash
compartment. Be sure to match powdered color-safe bleach
with powdered detergent or match liquid color-safe bleach
with liquid detergent.
[] Is there water in the dispenser at the end of the cycle?
A small amount of water will remain in the dispenser
compartment. This is normal.
Washer odor
[] See "Cleaning Your Washer" in "Washer Care."
[] Are you using HE detergent?
Use of non-HE detergent can cause a film residue which can
result in odor.
[] Did you leave the door open after use?
This washer has a tight seal to avoid water leaks. To avoid
odors leave the door open to allow the washer to dry
between uses.
Door won't unlock
[] Did all of the water drain out of the washer during the
spin?
Select DRAIN & SPIN to remove any water remaining in the
washer. The washer door will unlock at the end of the drain.
[] Is the door locked and is the "Add a garment" light on?
Press the Start/Pause button. The door will unlock.
Will not start..
[] Make sure the door is firmly closed.
[] Make sure your Washer is plugged in.
[] Make sure the water source faucets are open.
[] Make sure to press the Start/Pause Button to start your
Washer.
[] Make sure the Child Lock is not activated; see page 14.
[] Before your Washer starts to fill, it will make a series of
clicking noises to check the door lock and do a quick drain.
[] Check the fuse or reset the circuit breaker
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Has no water or not enough water..
[] Turn both faucets on fully.
[] Make sure the door is tightly closed.
[] Straighten the water inlet hoses.
[] Disconnect hoses and clean screens. Hose filter screens may
be clogged.
[] Open and close the door, then press the Start/Pause Button.
Has detergent remains in the automatic dispenser after
the wash cycle is complete.
[] Make sure your Washer is running with sufficient water
pressure.
[] Make sure the Detergent Selector dial is in the upper position
when using granular detergent.
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