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Stains, gray whites, dingy colors
[] Did you properly sort the load? Transfer of dye can occur
when mixing whites and colors in a load. Sort dark clothes
from whites and lights.
[] Was the wash temperature too low? Use hot or warm
washes if safe for the load. Make sure your hot water system
is adequate to provide a hot water wash.
[] Did you use enough detergent, or do you have hard
water? Use more detergent for washing heavy soils incold
or hard water.
Are the hot and cold water hoses reversed? Check that
the hot and cold water hoses are connected to the right
faucets. See "Connect the Inlet Hoses" in the Installation
instructions.
Did you follow the manufacturer's directions when adding
detergent and fabric softener? Measure detergent and
fabric softener. Use enough detergent to remove soil and hold
it in suspension. Dilute fabric softener and add to the rinse
portion of a cycle only. Do not drip fabric softener onto
clothes.
[] is there above average iron (rust) in water? You may need
to install an iron filter.
Garments damaged
[] Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing to avoid snagging and tearing of load.
[] Were strings and sashes tied to avoid tangling? Straps
and strings can easily become entangled in the load, causing
strain on seams and tearing.
[] Were items damaged before washing? Mend rips and
broken threads in seams before washing.
[] Did you overload the washer? The wash load must be
balanced and not overloaded. Loads should move freely
during washing.
[] Did you add chlorine b_each properly? Do not pour chlorine
bleach directly onto load. Wipe up bleach spills. Undiluted
bleach will damage fabrics. Do not place load items on top of
the bleach dispenser when loading and unloading the washer
(on some models). Do not use more than than the
manufacturer's recommended amount for a full load.
[] Did you follow the manufacturer's care label instructions?
PROTECTION AGREEMENTS
Master Protection Agreements
Congratulations on making a smart purchase. Your new
Kenmore ®product is designed and manufactured for years of
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That's when
having a Master Protection Agreement can save you money and
aggravation.
The Master Protection Agreement also helps extend the life of
your new product. Here's what the Agreement* includes:
v' Parts and labor needed to help keep products operating
properly under normal use, not just defects. Our coverage
goes well beyond the product warranty. No deductibles, no
functional failure excluded from coverage-- real protection.
i/Expert service by a force of more than 10,000 authorized
Sears service technicians, which means someone you can
trust will be working on your product.
i/Unlimited service calls and nationwide service, as often
as you want us, whenever you want us.
v' "No-lemon" guarantee - replacement of your covered
product if four or more product failures occur within twelve
months.
v' Product replacement if your covered product can't be fixed.
v' Annual Preventive Maintenance Check at your request -
no extra charge.
v' Fast help by phone - we call it Rapid Resolution - phone
support from a Sears representative on all products. Think
of us as a "talking owner's manual."
v' Power surge protection against electrical damage due to
power fluctuations.
v' $250 Food Loss Protection annually for any food spoilage
that is the result of mechanical failure of any covered
refrigerator or freezer.
v' Renta_ reimbursement if repair of your covered product takes
longer than promised.
v' 10% discount off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that
it takes for you to schedule service. You can call anytime day or
night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we will
provide a full refund. Or, a prorated refund anytime after the
product warranty period expires. Purchase your Master
Protection Agreement today!
Some Hmitations and exclusions apply. For prices and
additional information in the U.S.A. call 1-800-827-6655.
*Coverage in Canada varies on some items. For full details
call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage
door openers, water heaters, and other major home items, in the
U.S.A. or Canada call 1-800-4-MY-HOME ®.
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