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■ Did you overload the washer?
The wash load must be balanced and not overloaded.
Clothes should move freely. Lint or powdered detergent can
be trapped in the load if overloaded. Wash smaller loads. See
“Starting Your Washer” for maximum load size.
■ Did you use enough detergent?
Follow detergent manufacturer’s directions. Use enough
detergent to hold the lint in the water.
■ Did you line dry your clothing?
If so, you can expect some lint on the clothing. The air
movement and tumbling of a dryer removes lint from the load.
■ Was paper or tissue left in pockets?
■ Is your water colder than 60°F (15.6°C)?
Wash water colder than 60°F (15.6°C) may not completely
dissolve the detergent.
■ Did you use the proper Soil Level and Wash Cycle for the
load?
Reducing wash time (duration) and wash speed are ways to
reduce lint.
■ Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
Load is wrinkled, twisted or tangled
■ Did you unload the washer promptly?
Unload the washer as soon as it stops.
■ Did you use the right cycle for the load being washed?
To reduce wrinkling, tangling and twisting, select a cycle with
low wash and spin speeds, such as Delicate/Handwash or
Casual/Wrinkle Free.
■ Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing to reduce wrinkling,
tangling and twisting.
■ Was the wash water warm enough to relax wrinkles?
If safe for the load, use warm or hot wash water. Use cold
rinse water.
■ Are the hot and cold water hoses reversed?
Check that the hot and cold water hoses are connected to
the correct faucets. If the hot and cold water inlet hoses are
reversed, the washer will display an “HC” error code at the
end of the cycle. See “Connect the Inlet Hoses.” A hot rinse
followed by spin will cause wrinkling.
Stains, gray whites, dingy colors
■ Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
■ Was the wash temperature too low?
Use hot or warm washes if safe for the load. Make sure your
hot water system is adequate to provide a hot water wash.
■ Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water. Water temperature should be at least 60°F (15.6°C) for
soap to dissolve and work properly. For best performance,
use the detergent manufacturer's recommended amounts.
■ Did you follow the manufacturer’s directions when adding
detergent and fabric softener?
Measure detergent and fabric softener. Use enough detergent
to remove soil and hold it in suspension. Dilute fabric softener
and add to the rinse portion of a cycle only. Do not drip fabric
softener onto clothes.
■ Is there above average iron (rust) in water?
You may need to install an iron filter.
■ Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
■ Did you add fabric softener directly to the load?
Use your fabric softener dispenser. Do not drip fabric softener
onto clothes.
■ Did you use a fabric softener dispensing ball?
Use the fabric softener dispenser provided with the washer.
Dispensing balls will not operate correctly with this washer.
■ Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
■ Did you add detergent, chlorine bleach or fabric softener
too late in the cycle?
Detergent, chlorine bleach, and fabric softener should be
added to the dispensers before starting the washer.
■ Did you use Express Wash on a large load?
Express Wash is designed to wash only a few items for best
results.
Garments damaged
■ Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing to avoid snagging and tearing of load.
■ Were strings and sashes tied to avoid tangling?
Straps and strings can easily become entangled in the load,
causing strain on seams and tearing.
■ Were items damaged before washing?
Mend rips and broken threads in seams before washing.
■ Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
■ Did you add chlorine bleach properly?
Do not pour chlorine bleach directly onto load. Wipe up
bleach spills. Undiluted bleach will damage fabrics. Do not
place load items on top of the bleach dispenser when loading
and unloading the washer (on some models). Do not use
more than the manufacturer’s recommended amount for a full
load.
■ Did you follow the garment manufacturer’s care label
instructions?