Filter
Top Products
11
GB
Troubleshooting
Your washing machine could fail to work. Before calling for Assistance (see Service), make sure the problem
can't easily be solved by consulting the following list.
Problem
The washing machine won't
start.
The wash cycle won't start.
The washing machine fails to
load water.
The washing machine
continuously loads and unloads
water.
The washing machine does not
drain or spin.
The washing machine vibrates
too much during the spin cycle.
The washing machine leaks.
The ON-OFF/DOOR LOCK
indicator light flashes
extremely rapidly.
There is too much foam.
Possible causes/Solution:
The appliance is not plugged into the socket, or not enough to make contact.
There has been a power failure.
The appliance door is not shut properly.
The ON/OFF button
has not been pressed.
The START/CANCEL button
has not been pressed.
The water tap is not turned on.
A washing end time between "3h" and "24h" has been set
(see Running a wash cycle).
The water inlet hose is not connected to the tap.
The hose is bent.
The water tap is not turned on.
There is a water shortage.
The water pressure is insufficient.
The START/CANCEL button
has not been pressed.
The drain hose is not fitted between 65 and 100 cm from the floor (see Installation).
The free end of the hose is underwater (see Installation).
The wall drainage system doesn't have a breather pipe.
If the problem persists even after these checks, turn off the water tap,
switch the appliance off and call for Assistance. If the dwelling is on one of
the upper floors of a building, there may be drain trap problems causing the
washing machine to load and unload water continuously. In order to avoid
such an inconvenience, special anti-drain trap valves are available in shops.
The drain hose is bent (see Installation).
The drain duct is clogged.
When the machine is installed, the locking screws for the oscillating
assembly are still in place. Remove the screws (see Installation).
The washing machine is not level (see Installation).
The washing machine is closed in between furniture cabinets and
the wall (see Installation).
The water inlet hose is not screwed on correctly (see Installation).
The detergent dispenser is obstructed (to clean it, see Care and maintenance).
The drain hose is not secured properly (see Installation).
This means there is a problem with the machine. Before calling
Assistance, please follow the set of instructions below:
1. Switch off the machine by pressing the
button.;
2. Remove the plug connecting the appliance to the mains supply
and wait for at least 40 seconds;
3. Place the plug back into the socket;
4. Switch on the machine by pressing the
button again;
5. If the problem is still evident after this process has been carried
out, contact Assistance.
The detergent is not suitable for machine washing (it should bear the
definition "for washing machines" or "hand and machine wash", or the like).
You used too much detergent.