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Troubleshooting
Possible causes / Solutions:
• The plug has not been inserted far enough into the socket to make contact.
• There has been a power cut.
• The fuse has blown. Try connecting another appliance to the same socket.
• If an extension cord is used, try connecting the dryer plug directly into the socket.
• The door has not been closed properly.
• The programme has not been set correctly (see How to carry out a drying cycle).
• The
START/PAUSE button has not been pressed (see How to carry out a drying cycle).
• A delayed start time has been set (see Programmes and options).
• The
START/PAUSE button has been pressed; a short delay follows before the dryer
starts running. Wait for the drying cycle to start; do not press the
START/PAUSE button
otherwise the dryer switches to the pause mode and the drying cycle will not start.
• The filter has not been cleaned (see Maintenance).
• The water container must be emptied? The “Empty water container” indicator light
flashes and the message appears
“H2O” (see Maintenance).
• The condenser needs to be cleaned (see Maintenance).
• The heat setting is not suited to the type of fabric to be dried (see Programmes and options).
• An incorrect drying time was selected for the type of load (see Laundry).
• The items are too wet (see Laundry).
• The air intake grille are clogged up (see “Installation” and “Care and Maintenance”).
• The dryer is overloaded (see Laundry).
• The water container was probably not emptied before starting the programme. Do
not wait for the signal for emptying the water container, but always check and empty
it before starting a new drying programme (see Description of the tumble dryer).
• It is normal: the “Empty water container” indicator light flashes when the water
container is full. If the indicator light is on but is not flashing, it is just a reminder to
empty the container (see Description of the tumble dryer).
! For safety reasons, the dryer programmes last a maximum of 5 hours. If an automatic
programme has not detected the final dampness level required in this interval, the dryer
completes the programme and stops. Check the above points and repeat the programme;
if the items are still damp, contact the Technical Assistance Centre (see Assistance).
• If the display shows a fault, switch the appliance off and unplug it, then clean the filter
and the Heat Pump Filter unit (see Maintenance). Reinsert the plug, switch the appliance
on and start another programme. If the display still visualises a fault, contact the
Technical Assistance Centre (see Assistance). If the display still visualises other numbers,
mark the code and contact the Technical Assistance Centre (see Assistance).
• The appliance is in “Demo” mode. Press the ON/OFF and
START/PAUSE buttons
and keep them pressed for 3 seconds. The display visualises
“dOn” for 3 seconds,
then the dryer starts functioning normally.
• The remaining time is constantly monitored during the drying cycle and is updated
to show the best forecast. It is normal for the displayed time to increase during the
cycle.
• This is normal, especially if the dryer has not been used for a long time. If the noise
persists during the entire cycle, contact the Technical Assistance Centre.
• The dryer has gone into standby mode to save power. This occurs if you have left
the dryer on or have had a power cut. It occurs after 30 minutes:
- if you leave the dryer without starting a programme;
- after your drying programme has finished.
Press the On/Off button and the lights will come on again.
If you feel that the dryer is not working properly, consult the following troubleshooting suggestions before contacting the Technical
Assistance Centre
(see Assistance).
Problem:
The dryer does not start.
The drying cycle does not start.
Drying times are too long.
The “Empty water container” in-
dicator light flashes, but the dryer
has been running for a short time.
The “Empty water container”
indicator light is on but the water
container is not full.
The programme is finished but the
items are damper than expected.
The code “F” appears on the di-
splay followed by one or two num-
bers, the options indicator lights
and the pause indicator light flash.
“dOn” briefly appears on the di-
splay every 6 seconds.
The “Remaining time” indicator
changes during the drying cycle.
The dryer is noisy during the first
few minutes of operation.
The lights on the dryer control
panel are off although the dryer is
switched on.