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Service
Spare Parts
This dryer is a complex machine. Repairing it yourself
or having a non-authorised person try to repair it could
cause harm to one or more persons, could damage
the machine and could invalidate the spare parts
warranty.
Call an authorised technician if you experience problems
while using the machine.
●
Please note: it is an offence for an unqualified
person to undertake any servicing or repair work that
involves breaking into the sealed heat pump unit.
Heat Pump System
This dryer is fitted with a sealed heat pump system to
dry your clothes. To operate, the heat pump contains
fluorinated greenhouse gases (F gases) which are
covered by the Kyoto Protocol. These F gases are
contained in a hermetically sealed unit. This sealed
unit contains 0.29kg of the F gas R134a which acts as
a refrigerant.
If the sealed unit fails then it must be replaced by a
new sealed unit. Contact your nearest Service Centre
for advice.
●
Note: The gases contained in the sealed system
are not hazardous to health, but if they escape they
will have an impact on global warming.
Before calling the Service Centre:
●
Use the troubleshooting guide to see if you can
solve the problem yourself (see Troubleshooting).
●
If not, turn off the dryer and call the Service Centre
closest to you.
●
the appliance model (Mod.).
●
the serial number (S/N).
This information can be found on the data label inside
the door of the machine.
Our advisors will require the following information:
●
name, address and post code.
●
telephone number.
●
the type of problem.
●
the date of purchase.
Save energy and respect the environment
●
Wring out items to eliminate excess water before tumble drying (if you use a washing machine first, select a high spin
cycle). Doing this will save time and energy during drying.
●
Always dry full loads - you save energy: single items or small loads take longer to dry.
●
Clean the filter after each use to contain energy consumption costs (see Maintenance).
Essential Contact Information
Hotpoint Service - Service You Can Rely On
At Hotpoint we pride ourselves on offering our customers the best service we possibly can, wherever you are in the
UK and Ireland.
Rest assured though, no one knows a Hotpoint appliance better than we do and our service is second to none...
Wherever you are we can be there - we have over 1,000 highly skilled Hotpoint engineers covering the whole of the
UK and Ireland ensuring fast, reliable, local service.
‘Right first time’ - our engineers have the latest tools to help get your Hotpoint appliance back up and running the
first time we visit.
Experts in our field - all of our engineers are trained to the highest standard at our Hotpoint Training Centre of
Excellence with unrivalled expertise and product knowledge.
Skilled staff - we have over 400 skilled UK based call centre staff, dedicated to offering you excellent service 364
days a year.
Telephone in the United Kingdom: 08448 224 224 Telephone in the Republic of Ireland: 0818 313 413
www
.hotpointservice.co.uk