Hotpoint BHWD 129 Washer/Dryer User Manual


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Troubleshooting
Your Washer-dryer could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure
that the problem cannot be not solved easily using the following list.
Problem:
The machine does not switch on.
The wash cycle does not start.
The machine does not dry.
The clothes are too hot when the
drying cycle is finished.
The machine does not fill with water or
the indicator light for the first wash
cycle stage flashes rapidly.
The machine continuously fills with wa-
ter and continually drains away
or Water left in the drum
or Stuck on wash.
The machine does not drain or spin
(error lights flashing).
The wash programme takes too long.
The machine vibrates a lot during the
spin cycle.
The machine is noisy.
Possible causes / Solutions:
• Theapplianceisnotpluggedintothesocketfully,ornotenoughtomakecontact.
•Thereisnopowertothesocket,orthefusehasblowninthemainsplug.
•Thedoorisnotclosedproperly.
•TheON/OFFbuttonhasnotbeenpressed.
•TheSTART/PAUSEbuttonhasnotbeenpressed.
•Thewatertaphasnotbeenturnedontoallowwatertoflowintothemachine.
•Adelayedstarthasbeenset.
•Checkthe2sectionsabove.
•The‘DRYING’selectorknobhasinthe
position.
•Acooling-downperiodisalwaysaddedtotheendofeachdryingcycle.If
the clothes appear too hot to handle leave the door open to allow to cool
further before removing from the machine.
•Thewaterinlethoseiskinked.
•Thewaterinlethoseisnotconnectedtothewatersupply.
•Thewaterpressureistoolow.
•Thewatertaphasnotbeenturnedontoallowwatertoflowintothemachine.
•Thereisnowatersupplytothehouse.
•Theinletvalvefilterisblocked.
•TheSTART/PAUSEbuttonhasnotbeenpressed.
•Thetopofthedrainhoseistoolow-Itmustbefittedataheightbetween
65 and 100 cm from the floor (see “Installation”).
•Thedrainhoseisconnectedincorrectlytothesinktrapallowingwaterto
run into the machine, the drain hose must be positioned higher than the
bottom of the sink to prevent water flowing down the drain hose.
•Theendofthedrainhosehasbeenpushedtoofardownthestandpipe,the
‘U’bracketshouldbefitted100mmfromtheendofthedrainhose.
•ThePumpfilterisblocked.
•Thedrainhoseiskinked(see“Installation”).
•NewInstallation-Theblankingcaporspigothasnotbeenremovedif
connected under a sink.
•Thedrainhoseorsinktrapisblocked.
• Programmetimeswillvaryduetowaterpressure,theincomingwatertemperature
and if the wash load goes out of balance. This will increase the programme times
accordingly(see‘Themachinewontspinproperly’below)-(MostCommonCause!).
•Thefeethavenotbeenadjusted,enablingthemachinetorock.
•NewInstallation-EithertheTransitBoltsincludingtheplasticspacers,
or the Polystyrene Packaging have not been removed when installing the
machine.
•Themachineistrappedbetweencabinetsand/orwalls.
•Theloadisinaslightoutofbalanceconditionandmachineisspinning,but
at a lower speed.
•Therewillalwaysbesomemotor,pumpanddrumnoiseduringspin.
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