Filter
Top Products
$
GB
The machine is noisy.
The machine wont spin
properly.
The machine leaks from the
dispenser.
The machine leaks (other than
dispenser).
The 'START/PAUSE' indicator
light illuminates Orange and
the function indicator lights
flash rapidly.
The machine smells.
The machine door cannot be
opened.
Door Seal damaged at the
bottom.
The water level is too low
when the machine is washing.
There is too much foam.
After completing the
programme, or before starting
a programme, the machine has
turned itself off (no lights).
General.
There will always be some motor, pump and drum noise during spin.
Out of Balance detected when attempting to go into a spin cycle -
If this happens the machine will continue to try to repeat the
distribution of the load required before the machine will go into
higher spin speeds - This will increase the programme time
accordingly. This is a safety feature to prevent damage. Out of
Balance can be caused by washing a single heavy item (eg duvet,
quilt, etc). - Try the programme again using a different load.
The dispenser drawer is blocked with detergent and requires cleaning.
The water pressure is too high and requires turning down - turn
down the tap on the water supply pipe slightly and try again.
The machine is tilting forwards - It must be level when in its final position.
The fill hose is loose, check both the cabinet and tap ends.
The fill hose is tight but still leaks, if so replace the rubber
washers, or the fill hose is missing the rubber washer.
The drain hose is not fixed in properly.
Switch off the machine and unplug it, wait for approximately 1
minute and then switch back on again. If the problem persists
contact Technical Assistance Centre.
The machine requires a service wash. Run a 90 degree wash cycle with
detergent and no laundry.
The door will not open until the door lock indicator light goes out
shortly after the program has finished.
If there is no power to the machine you need to perform the manual
unlocking procedure
The door seal has drainage holes at the bottom - This is normal.
The water level is correct if it can be seen at the bottom of the door.
The detergent is not suitable for machine washing (it should
display the text 'for washing machines' or 'hand and machine
wash' or the like).
Too much detergent was used - less detergent is required in soft water.
To comply with new energy saving regulations the machine is fitted
with an automatic standby system. Press 'ON/OFF' button for 3
seconds to activate the machine, it can then either be switched
off or a new programme selected.
Your washing machine contains sensors that monitor progress
during the wash cycle (eg: Water Levels, Temperatures, Out of
Balance loads, Wash time/progress). Normally, if your machine
successfully completes the cycle, there is unlikely to be anything
wrong!
Remember, you will be charged for a service call for problems caused by incorrect installation,
as listed above.
Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine.
Do not wash items which do not have a wash label, or wash items that are not intended as
machine washable.