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Troubleshooting
One day your dryer seems not to be working. Before you call your Service Centre (see Service), go through the following troublesho-
oting suggestions.
Possible causes / Solutions:
• The plug is not plugged into the socket, or not making contact.
• There has been a power failure.
• The fuse has blown. Try to plug another appliance into the socket.
• You are using an extension cord. Try to plug the dryer’s power cord directly into the
socket.
• The door is not closed securely.
• The programme has not been set properly (see Start and Programmes).
• The START button has not been pressed (see Start and Programmes).
• You have set a delay time (see Start and Programmes).
• You have pressed the start button; there will be a short delay before the dryer starts.
Wait for drying to begin,do not press the start button again or the dryer will pause
and not begin drying.
• The filter has not been cleaned (see Maintenance).
• The water container needs emptying? The empty water light is flashing and “H2O”
message is displayed? (see Maintenance).
• The condenser needs cleaning (see Maintenance).
• The temperature setting is not ideal for the type of fabric you are drying (see Start and
Programmes, and Laundry).
• The correct drying time has not been selected for this load (see Laundry).
• The air intake grille are obstructed (see Installation and see Maintenance).
• The items are too wet (see Laundry).
• The dryer is overloaded (see Laundry).
• The water container was probably not emptied at the start of the programme. Do
not wait for the empty water signal always check and empty the container before
starting a new drying programme (see Maintenance).
• This is normal the empty water flashes when the container is full. If the light is on but not
flashing its just a reminder to empty the container (see Start and Programmes).
! For safety the dryer has a maximum programme time of 4 hours. If an automatic pro-
gramme has not sensed the required final moisture in this time the dryer will comple-
te the programme and stop. Check the above points and run the programme again,
if the results are still to damp, contact the service centre (see Service).
• If the display shows a Fault, Turn off and remove plug, Clean the Filter and Conden-
ser (see Maintenance). Then replace plug turn on and start another program. If the
Fault is then displayed contact the service centre (see Service). If any other number
is shown; Note down the number and contact the service centre (see Service).
• The dryer is in ‘Demo’ mode. Press and hold both the On/Off and Start/Pause but-
tons for 3 seconds. The display will show “dOn” for 3 seconds and then the dryer
will resume normal operation.
• The time to end is continuously monitored throughout the drying cycle and the time
is adjusted to give the best-estimated time. The displayed time may increase during
the cycle and this is normal.
• This is normal, particularly if the dryer has not been used for a while. If the noise
persists throughout the whole drying cycle then contact the service centre.
• The dryer has gone into standby mode to save power. This occurs if you have left the
dryer on or have had a power cut. It occurs after 30 minutes:
- if you leave the dryer without starting a programme;
- after your drying programme has finished.
Press and hold the ON/OFF button until the dryer reactivates
Problem:
The dryer won’t start.
Drying cycle will not begin.
It is taking a long time to dry.
The Empty water light is flashing
but the dryer has only been running
for a short period.
Empty water light is on and the
water container is not full.
Programme finishes and clothes
damper than expected.
The Display shows a fault code F
followed by one or two numbers,
the option lights and pause light are
flashing.
The display briefly shows “dOn”
every 6 seconds.
Time to End display changes during
drying.
The dryer makes a thumping noi-
se during the first few minutes of
operation.
The lights on the dryer control
panel are off although the dryer is
switched on.