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Customer Service
If you have a question about your iron, call our toll-free customer
service number. Before calling, please note the model, type, and
series numbers and fill in that information below. These numbers
can be found on the bottom of your iron. This information will
help us answer your question much more quickly.
MODEL:___________ TYPE:__________ SERIES: ___________
The following warranty applies only to product purchased
in the United States and Canada.
LIMITED WARRANTY
This product is warranted to be free from defects in material and workmanship for a
period of one (1) year for Hamilton Beach products or one hundred eighty (180) days
for Proctor-Silex and Traditions products from the date of original purchase, except as
noted below. During this period, we will repair or replace this product, at our option, at
no cost. THE FOREGOING WARRANTY IS IN LIEU OF ANY OTHER WARRANTY,
WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL INCLUDING ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
ANY LIABILITY IS EXPRESSLY LIMITED TO AN AMOUNT EQUAL TO THE
PURCHASE PRICE PAID, AND ALL CLAIMS FOR SPECIAL, INCIDENTAL AND
CONSEQUENTIAL DAMAGES ARE HEREBY EXCLUDED. There is no warranty with
respect to the following items that are subject to wear, which may be supplied with
this product: glass parts, glass containers, cutter/strainers, blades, drip valve seals,
gaskets, clutches, and/or agitators. This warranty extends only to the original
consumer purchaser and does not cover a defect resulting from abuse, misuse,
neglect, use for commercial purposes, or any use not in conformity with the printed
directions. This warranty gives you specific legal rights, and you may also have other
legal rights which vary from state to state, or province to province. Some states or
provinces do not allow limitations on implied warranties or special, incidental or
consequential damages, so the foregoing limitations may not apply to you.
If you have a claim under this warranty, DO NOT RETURN THE APPLIANCE TO THE
STORE! Please call our CUSTOMER SERVICE NUMBER. (For faster service please
have model, series, and type numbers ready for operator to assist you.)
CUSTOMER SERVICE NUMBERS
In the U.S. 1-800-851-8900
In Canada 1-800-267-2826
hamiltonbeach.com or proctorsilex.com
KEEP THESE NUMBERS FOR FUTURE REFERENCE!
Troubleshooting
Won’t
heat
PROBLEM
THINGS TO CHECK
Water is
leaking
Won’t
steam
Leaves
spots
• Is the iron plugged in and the outlet working?
Check the outlet by plugging in a lamp.
• Is the Temperature Control turned to a
fabric setting?
• If automatic shutoff model, is light on? If not,
press Reset Button.
• Do not overfill the water tank.
• If steam ironing, is Adjustable Steam in a
steam position, Fabric Setting Indicator in the
steam range, and did the iron have enough
time to preheat?
• If dry ironing, make sure Adjustable Steam is
in the DRY IRON position.
• Check the water level.
• Has the iron had enough time to preheat?
• Is Adjustable Steam in the STEAM position?
NOTE: Anti-drip feature will not allow steam
when Fabric Setting Indicator is in the DRY
range.
• ALWAYS empty the water tank of the iron
after using. Water left in the tank may discolor
clothing and soleplate.
• Rewind a small amount of cord then fully
depress the Cord Release Button and pull the
cord to desired length.
Retractable
cord will
not unwind
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