Filter
Top Products
Are the laundries put slantingly in
spinning?
Is the water pressure too low?
Is the screw of the jointer of water
inlet hose loose or awry?
The water tap leaks
There's abnormal sound
inside the machine
Fasten the screw of the jointer properly.
The machine does
not act
Is the power plug inserted tightly?
Is there power failure?
Is the power plug inserted tightly?
Not wash
Not spin
The water level sensor is failure.
The digital tube displays "E6".
Trouble-shooting Answer to question
Phenomena Reason How to settle
(If there's a breakdown, please pull off the power plug before checking) The following phenomena are not breakdowns
sometimes. Please confirm again before sending it to repair. If there are real breakdowns, please come to the special
maintenance department or after-sale service department of our company. Do not repair it by yourself.
The digital tube displays "E0”
The top lid is not closed
Close the top lid
The draining does not work, or the
speed of draining is too slow. The digital
tube displays "E1" and it rings.
Is the drain hose blocked by foreign
material?
Is the drain hose upended?
Clean the foreign material. Open
and close the top lid once.
Put down the drain hose.. Open
and close the top lid once.
Close the top lid
The top lid is not closed
It stops running during spin. The
digital tube displays "E2" and it rings.
The safety switch acts. The
spinning cannot work (after
twice revising). The digital
tube displays "E3" and it rings.
Are the laundries put slantingly?
Is the machine slanting?
Re-order the laundries. Close the top lid.
Level the machine in right position.
Open and close the top lid once.
Is the water inlet valve is
blocked
Is the water faucet open or is
there water supply failure?
Open the water faucet. Open and close
the top lid once.
Clean the water inlet valve. Open and
close the top lid once.
Open and close the top lid once.
It does not do water inlet or
the speed is slow (the water
level is not reached after 15
minutes). The digital tube
displays "E4" and it rings.
Please contact the after-salesservice
department.
Is the water level reached preset
position?
Is the power plug inserted tightly?
Adjust the machine to be even
Reorder the laundries and close the top
lid.
Remove the foreign materials.
There may be some water flowing out of the
drain hose in the first use of the machine.
It is the water remained in the factory
inspection of performance.
Common phenomena
Phenomena
Explanation
The spinning is intermittent when it starts.
Select spin, but it doesn't work.
Balance the laundries to avoid slanting.
The program is setting the drain time. Some
time is needed before it starts spinning.
The pulsator pauses during water inlet in
wash and rinse.
It is to avoid splashing during water inlet.
Pause during washing.
supplemental water filled after fabric sensor has checked
fabric (about 48 seconds)
Are the laundries set flat?
Is the top lid closed reliably?
Are there any foreign materials?
Is the machine slanting?
Are the laundries set flat?
Is the top lid closed reliably?
Fill water to the preset position.
Insert the power plug tightly.
Please use it when there's power supply.