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The following must be confirmed before calling for service:
Problem
The dryer does not
switch on
Possible Cause
● Is the power supply plugged in and switched on.
● Plug another appliance into the wall socket to
test if there is power.
● Check if a drying program has been set;
● the Start/Pause button has been pressed;
● The water collection box is full;
The drying result is
not up to standard
and the drying cycle
takes too long.
●Have you selected the correct drying option;
●Has the filter screen been cleaned ;
●Is the condenser blocked;
● Does the amount of the loaded laundry
exceed the rated load;
● Has the loaded laundry been spun dry;
●Is the vent duct blocked;
● Does the surface of the inside of the drum
have a deposit layer forming, if so clean the
drum interior;
The remaining time
display is halted, or the
remaining time displayed
is skipping
The remaining time will be adjusted and corrected
continuously and automatically based on the
following factors:
●Type of laundry;
●Loaded amount;
●The moist degree of laundry;
●Ambient temperature;
The automatic adjustment is a normal operation.
E2
E5
E6
Prompt and Alarm Information
In case of an improper operation or problem with the machine when it
operates, the code corresponding to the problem will be displayed on the
screen:
Code Category
Cause
Solutions
Trouble code
Trouble code
Trouble code
There is no change in
the temperatures of
the laundry in the tub
Contact a professional
serviceman
The thermal sensor
open-circuited or short
circuited
Contact a professional
serviceman
Drain pump fails
Contact a professional
serviceman
The dryer does not
switch on and the
screen displays "End"
●
Is the door closed tightly;
●
The loaded laundry has reached the requirements
for the drying setting.
●
Is there a load in the drum.
Trouble shooting Trouble shooting