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Avoid Service
Checklist
Before calling for service, review this list. It may save both time and expense. The list includes
common occurrences that are not the result of defective workmanship or materials in this dryer.
OCCURRENCE SOLUTION
Make sure the plug fits tightly in wall outlet.
Reset circuit breaker or replace fuse.
Make sure electrical line is not overloaded and the dryer is on
a separate circuit.
Call authorized service person for replacement.
Replace fuse.
Check to make sure supply valve is open. See INSTALLATION
INSTRUCTIONS for procedure.
See INSTALLATION INSTRUCTIONS.
Refill or replace tank.
Dryer should heat when utility service is restored.
Make sure all lint has been removed from the dryer lint screen
before starting each cycle.
Exhaust duct must be at least 4 inches in diameter and made
of rigid or flexible metal.
When in place, the duct must have no more than two 90°
bends and must not exceed length listed in INSTALLATION
INSTRUCTIONS.
Drying time will be 20% longer than drying on a 240 volt
circuit.
See Drying Procedures, page 4.
Clean out any obstruction.
Use a dehumidifier near the dryer.
Do not overload. See Drying Procedures, page 4.
Remove items as soon as cycle ends.
See Drying Procedures, page 4.
Follow fabric care label instructions.
Always remove foreign objects from pockets before
laundering. Remove objects from drum and restart dryer.
It may be necessary to baste a scrap of material securely
around ornaments before drying to prevent scratching and
damage to the dryer.
Drum damage caused by foreign objects or permanently
attached items is not covered by the warranty.
POSSIBLE CAUSE
Electrical power cord is not securely plugged
in or plug may be loose.
House fuse blown or circuit breaker tripped.
Thermal limiter tripped.
There are 2 house fuses in the dryer circuit. If
1 of the 2 fuses is blown, the drum may turn
but the heater will not operate.
Gas supply valve is not open (gas models).
Dryer does not have anough air supply to
support the burner flame (gas models).
LP gas supply tank is empty or there has been
a utility interruption of natural gas (gas
models).
Lint screen is clogged with lint.
Exhaust duct requirements have not been
met.
Electric dryer is connected to a 208 volt circuit.
Drying procedures have not been followed.
Outside exhaust hood or exhaust duct may
be clogged or restricted.
High humidity.
Dryer is overloaded.
Items left in dryer too long.
Insufficient sorting of items.
Drying temperature too high.
Foreign objects such as coins, pins, clips or
buttons are inside the dryer.
Permanently attached items such as belt
buckles, zippers and fasteners may be hitting
the inside of the drum.
Dryer does not start.
Dryer runs but won't heat.
Drying cycle takes too long,
outside of the dryer feels too
hot or smells hot.
Excessive wrinkling.
Scratching or chipping of the
drum finish.