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PERFORMANCE (cont.) Possible Causes What To Do
Pilling Result of normal wear on • While this is not caused by the washer, you can slow the
poly-cotton blends and pilling process by washing garments inside out.
fuzzy fabrics
Snags, holes, tears, rips Pins, snaps, hooks, sharp • Fasten snaps, hooks, buttons and zippers.
or excessive wear buttons, belt buckles,
• Remove loose items like pins, objects in pockets and
zippers and sharp objects
sharp buttons.
left in pockets
• Turn knits (which snag easily) inside out.
Undiluted chlorine bleach • Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like hair bleach • Rinse items that may have chemicals on them before
or dye, permanent wave washing.
solution
Wrinkling Improper sorting • Avoid mixing heavy items (like work clothes) with
light items (like blouses).
• Try a fabric softener.
Overloading or incorrect • Load your washer so clothes have enough room to move
water level freely with water covering all of the clothes.
Incorrect wash and • Match Cycle selection to the type of fabric you are washing
dry cycles (especially for easy care loads).
Repeated washing in • Wash in warm or cold water.
water that is too hot
NOISE Possible Causes What To Do
Washer is noisy Washer is uneven • To level the front of the washer, adjust the front leveling
legs by rotating the individual leg in the proper direction
for up or down. To level back of washer, lift back of
machine 4″ (11 cm) and set down.
Washer load is • Press PAUSE to stop the washer, open the lid and
unbalanced redistribute the load evenly. Close the lid and press START.
Shipping rod is still • To remove shipping rod from washer, pull yellow tag and
assembled in unit attached rod from the bottom right-hand side of washer.
Washer is sitting too close • Pull washer away from the wall; about 4″ (11 cm)
to wall (causes knocking is needed.
during cycle)
Washer pauses during • The washer pauses during the spin cycle to remove
spin cycle soapy water more efficiently.
Knock between cycles • This is a normal sound of the drive system engaging.
and during spin
OTHER Possible Causes What To Do
Labels on the exterior Occasionally the adhesive • Use a hair dryer set at the lowest heat setting, directing
of the washer will not used on the labels does the air at the label for a short amount of time. This will
peel off cleanly not release cleanly release the adhesive easily, without damaging the surface
of the washer.
Troubleshooting Tips
Before you call for service…
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
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