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Consumer Support
Troubleshooting Tips
Operating Instructions Safety InstructionsInstallation Instructions
Troubleshooting Tips
Installation Instructions Safety InstructionsOperating Instructions
Troubleshooting Tips
Installation Instructions Safety InstructionsOperating Instructions
No. of Beeps, Error Possible Causes What To Do
1, Water doesn’t enter Water supply to the home • Check to see if water flows adequately from other faucets
is interrupted in the home; wait for service to be restored.
Water pressure is too low • Avoid running water in other areas of the home when
doing laundry.
Water may not be turned on • Fully open supply faucets to washer.
or faucet may not be fully
opened
Hoses are kinked or drain pipe • Straighten hoses. Raise height of bend in drain hose
is below minimum height of 24″ to a minimum of 24″.
1, Water leaks Hose connections are loose • Tighten inlet hose connections at faucets and washer.
Household drain is clogged • Unclog household drain.
Oversudsing • Use high efficiency detergent in the amount
recommended on the label.
2, Water doesn’t drain Drain hose is kinked or • Straighten hose and unclog household drain.
household drain is clogged
3, Drum overfilled Inlet valve, pressure switch • Do not open door. Select Drain/Spin to remove water;
or control board failure restart the cycle.
4, Door is open Washer will not operate • Close the washer door.
if the door is open
5, Motor is overheated Washer motor stops • Wait 30 minutes for motor to cool down.
if overheated
7, Cold water doesn’t Cold water hose is connected • Connect the hose to the cold water faucet and the cold
enter washer to wrong faucet water inlet on the washer.
Cold water faucet is not turned on • Be sure cold water faucet is fully opened.
15, Oversudsing A high efficiency detergent • Use only a high efficiency detergent. Follow
was not used manufacturer’s recommendation for dosage.
Too much detergent was added • The amount may need to be adjusted for water
temperature, water hardness, load size and soil level.
15, Hot water doesn’t enter Hot water hose is connected • Connect the hot water hose to the hot water faucet
to the wrong faucet and the hot water inlet on the washer.
Hot water faucet is not turned on • Be sure the hot water faucet is fully opened.
Error Codes
If the washer stops, an error code flashes and the signal beeps periodically, press PAUSE/CANCEL. Consult the Error Code
Chart below for the possible cause and solution. If Control Lock is on when an Error Code occurs, the controls will unlock.
Make the correction, select a cycle and press START. If the error code flashes again and the beeping continues, please
contact service for assistance.