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Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.
Problem Possible Causes What To Do
Washer won’t operate
Washer is unplugged • Make sure cord is plugged
securely into a working
outlet.
Water supply is turned off • Turn both hot and cold
faucets fully on.
Controls are not set • Check controls and
properly make sure Cycle knob is
pulled out.
Door is open • Close door and pull Cycle
knob out.
Dispenser drawer • Close drawer.
is open
Circuit breaker/fuse is • Check house circuit
tripped/blown breakers /fuses. Replace
fuses or reset breaker.
Washer should have
separate outlet.
Motor is overheated • Washer motor will stop if it
becomes overheated. It will
automatically restart after a
cool down period of up to
30 minutes (if washer
has
not been manually
turned off).
Washer won’t spin
Washer door open • Make sure door is closed.
Dispenser door open • Close drawer.
Load is too small • Add one or two similar
items to help balance
the load.
Water won’t drain
Drain hose is kinked or • Straighten drain hose and
improperly connected make sure washer is not
sitting on it.
• Top of drain outlet should
be less than 8 ft. above
floor.
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Before you call for service…
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