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Before you call for service...
Troubleshooting Tips
PERFORMANCE (cont.) Possible Causes What To Do
Pilling Result of normal wear on • While this isnot caused by the washer,you can slow the
polg-cotton blends and pilling process by washing garments inside out.
fuzzy fabrics
Snags, holes,tears, rips Pins,snaps,hooks,sharp • Fastensnaps, hooks,buttons and zippers.
or excessivewear buttons, belt buckles, • Remove looseitems likepins, objectsin pockets and
zippers and sharp objects sharp buttons.
left in pockets • Turn knits (which snag easily)inside out.
Undiluted chlorinebleach • Check bleach package instructions for proper amount.
• Never add undiluted bleachto wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like hair bleach or • Rinseitems that mag have chemicals on them before
dge,permanent wave solution washing.
Wrinkling improper sorting • Avoid mixing heavy items (likework clothes)with light items
(likeblouses).
• Try a fabric softeneE
Overloading or incorrect • Load your washer soclothes have enough room to move
water level freely with water covering all of the clothes.
Incorrect wash and • Hatch Cycle selectionto the type of fabric you are washing
drg cgcles (especiallyfor easy care loads).
Repeatedwashing in • Wash in warm or cold wateE
water that istoo hot
SOUNDS Possible Causes What To Do
"Metallic knocking" Shifter mechanism is • Thedrive system will engage at the start of agitate and
engaging or disengaging disengage when agitate iscomplete. Thisoccurs multiple
times during the wash.
Back and forth "swoosh" Electric motor reversing • Thismachine has a drive system that doesn't use gears.
or "zip" sound during direction Thissound isthe motor rotating back and forth to agitate
agitate your laundry.
Quick short agitation Clothing redistribution • Atthe end of agitate, the motor makesshort agitation strokes
sounds at end of agitate to redistributethe load.
"Click" when water Relag switch • The relay makesa clicksound when activated. The water
stops filling levelactivates the relay and stops filling.
"Clicking" behind Control Automatic Temperature • Thisvalvemixes in cold and hot wateEThe"clicking" isthe
Panel during fill Control Valve valve turning on and off.
Water volume changes Automatic Temperature • Thisvalve mixes in cold and hot wateEThesound changes
during fill Control Valve when the valvesare turned on and off.
Motor "whining up" or Motor ramping up/down • Themotor will speed up incrementally during the spin cgcle.
"coasting dawn" in spin during spin cgcle When spin iscomplete, it will coast untilit stops.
"Humming" Water drain pump • The drain pump will make a humming soundwhen pumping
out water after agitation stops and continue until spin is
complete.
"Gurgling" Water drain pump • When the pump starts drawing in air, It starts to gurgle.
Thewasher should then begin spinning and the sound will
continue until it isdone spinning.
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